Associate Director of Creative

We are building the future of advertising—and we’re looking for the creative leaders ready to build it with us.
Darkroom is a high-performance omnichannel growth marketing agency focused on retail, e-commerce, and consumer brands. Recognized by the Inc. 5000 as one of the fastest-growing private companies in America (2023), a top 1% digital advertiser by Varos (2023), and led by Forbes 30 Under 30 recipients in Marketing & Advertising (2024), we move fast, think rigorously, and execute with precision.
We are hiring an Associate Director of Creative—a proven design leader who brings operational rigor, creative direction, and excellence in UI/UX, web, and brand design. This is not a purely creative role; it requires mature leadership, cross-functional navigation, and high standards of execution. You’ll report to our Director of Creative and manage a growing team of designers while maintaining ownership of high-impact design projects. This is a challenging, fast-paced environment with high levels of autonomy and accountability. You’ll work directly with Founders and Executives across a portfolio of high-growth U.S. brands—an opportunity that accelerates professional development, strategic thinking, and creative leadership.

Darkroom is a career incubator for ambitious talent looking to operate at the intersection of business, design, and innovation.

This is a fully remote role operating in the EST Time Zone and all business is conducted 100% in English. Open to candidates in the following locations: Brazil, Mexico, Portugal, and Spain.

Management Responsibilities:

• Manage a team of designers, starting with 2-4 direct reports and expanding as the team grows. Provide support in strategy, project management, design feedback, performance evaluation, and handling escalations.

• Conduct weekly 1:1s with direct reports to assess client health, offer feedback, and oversee career development.

• Ensure high-quality work output from direct reports, focusing on visual craft, UX expertise, and meeting deadlines.

• Collaborate with cross-functional teams, including marketers, strategists, developers, and clients, to develop project plans, understand business objectives, and address client issues.

• Refine internal processes for client work in coordination with the Director of Creative. Provide training and feedback to enhance the skills of the design team.

Senior Individual Contributor Responsibilities:

• Lead 1-2 UI/UX engagements as needed, focusing on creating branded e-commerce websites.

• Emphasize branded UI, conversion-focused UX, and clarity in design approaches.

• Present design work to clients, explaining design choices based on effective reasoning and UX principles.

• Manage design projects independently from discovery to hand-off, adhering to timelines and collaborating with developers to ensure feasibility.

• Develop component systems and maintain design guidelines for consistency.

You Should Apply if this Sounds Like You:

• 3-6+ years of senior-level design experience, with at least 1 year of people management experience preferred. Must have experience in responsive web design.

• Digital portfolio showcasing web design and branding skills, including color theory, hierarchy, composition, and typography.

• Self-motivated, proactive, and detail-oriented with a strong sense of ownership.

• Experience collaborating with developers and documenting designs for development hand-off.

• Comfortable with client-facing responsibilities in English, including leading discovery calls and resolving client feedback.

• Capable of providing constructive internal feedback and guiding direct reports to improve their work.

• Ability to tackle ambiguous problems, understand business challenges, design solutions, and execute them effectively.

• Proficiency in Figma, including features like Auto Layout, Components, and Variants, is essential.

• Experience with Adobe Creative Suite (Photoshop, Illustrator) is required.

• Bonus: Experience in e-commerce or hospitality website design, familiarity with HTML/CSS or frameworks like Tailwind.

What it's like to work at Darkroom

We're building the future of advertising and are looking for the minds to help us do it. We only seek out the best—from our clients to our people. Our team is our most sacred asset, and we offer highly competitive salaries and the following perks:

• Unlimited Vacation Policy and Holidays: Rebooting is one of the most important parts of growth. At Darkroom, you have access to a flexible vacation policy and 10 holidays throughout the year to keep you recharged and sharp.

• Location, location, (or no) location: Remote-first culture with a strong community base. With Hubs in the Bay Area, New York, Philly, Lisbon, Sao Paulo, and Barcelona!

• Parental Leave: flexible parental leave benefits to support new parents during this important transition, ensuring time to bond with their families while maintaining work-life balance.

• Finances, growth, and retirement: Equity incentives, and a profit-sharing opportunity so we can help you save as the company grows.

• Endless opportunities for growth: Our agency is founded on an interdisciplinary approach, giving Darkroomers insights into services far beyond your job description. Grow your skills and interests beyond your niche and stay at the forefront of the industry through total immersion in cross-functional collaboration.

Darkroom is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements