Jobs at Darkroom

Own lifecycle marketing copy for email and SMS campaigns, including acquisition, onboarding, activation, loyalty, and win-back programs. Develop creative briefs, direct design reviews in Figma, maintain the marketing calendar, uphold brand voice, proof sends, coordinate segmentation and dynamic content with CRM, and use performance insights to improve copy testing. The role requires strong short-form writing, consumer technology communication skills, and experience managing high-volume lifecycle programs.

Own the technical CRM and lifecycle marketing program for a high-growth consumer technology client. Build event-triggered journeys, automations, segmentation, dynamic content, and cross-channel campaigns across email, SMS, push, and in-app. Manage ESP integrations, data feeds, deliverability, templates, QA, testing, reporting, and channel KPIs. Develop programs spanning lead capture, welcome, conversion, subscription activation, loyalty, repeat purchase, and win-back while troubleshooting platform and rendering issues.

Run full-cycle recruiting across creative, media, retention, and social commerce roles. Partner with hiring managers on briefs and hiring plans, source via LinkedIn Recruiter and job boards, manage candidate experience, coordinate interviews, track hiring in Ashby, and improve recruiting processes.

Owns B2B lifecycle and retention marketing across Shadow, Darkroom, and the CEO’s newsletter. Builds email capture funnels, onboarding and activation sequences, prospect and client nurture, newsletter strategy, webinar and demo follow-up, segmentation, deliverability, copy, reporting, and documentation. The role requires independently building flows, improving conversion to signups and pipeline, supporting sales, and coordinating with creative and marketing operations teams.

Build and manage consumer communities for brand clients as a measurable growth channel. Responsibilities include selecting and configuring platforms, creating tiers and onboarding flows, moderating activity, coordinating launches, supporting creator events, routing customer feedback, developing SOPs, and reporting on engagement, content, referrals, signups, and sales. The role partners with creator, social, paid media, product, and brand teams and requires occasional travel, evening, and launch-weekend availability.

Lead the development and execution of a retention and lifecycle marketing program for a high-growth subscription business. Own retention revenue forecasting, segmentation, activation, loyalty, repeat purchase, win-back, campaign strategy, KPI reporting, and client performance reviews. Manage and develop a team of lifecycle marketers, oversee high-volume automated journeys, coordinate with acquisition and strategy teams, and translate customer and campaign data into revenue-driving recommendations.

Manage and scale paid search campaigns across Google, YouTube, Bing, and emerging AI search platforms for consumer brands. Responsibilities include campaign strategy, account builds, optimization, creative consultation, competitive research, forecasting, reporting, attribution analysis, and client relationship management. The role oversees 6–10 accounts with aggregate monthly spend up to $3 million and collaborates with creative, brand, creator, and analytics teams to drive customer acquisition and revenue growth.

Own the technical CRM and retention program for a high-growth consumer technology client. Build automated, event-triggered journeys, advanced segmentation, dynamic content, lead capture, activation, loyalty, repeat-purchase, and win-back programs. Manage ESP integrations, data quality, deliverability, templates, QA, testing, reporting, and channel KPIs across email and other messaging channels. Troubleshoot platform, rendering, triggering, and delivery issues while partnering with content and client engineering teams.

Leads paid social strategy and campaign management across Meta, TikTok, Pinterest, and other platforms. Manages multiple high-spend e-commerce accounts, optimizes performance using acquisition and profitability metrics, develops short-form direct-response creative strategies, conducts competitive and brand research, forecasts budgets, and collaborates with creative, analytics, brand, and leadership teams to drive customer acquisition and revenue growth.

Write and oversee high-volume email and SMS lifecycle marketing for a consumer technology client. Responsibilities include developing automated funnel, loyalty, and win-back copy; maintaining the marketing calendar; briefing and reviewing designs in Figma; managing brand voice; coordinating segmentation and dynamic content; proofreading sends; and using performance insights to guide copy testing.

Own Darkroom’s existing B2B creator program and build Shadow’s creator-led acquisition channel from scratch. Responsibilities include managing creator relationships, sourcing operator-creators, developing briefs and publishing schedules, structuring fees and referral agreements, coordinating content production, collecting social proof, maintaining CRM accuracy, and measuring signups and pipeline. The role is fully remote and collaborates with marketing, design, video, retention, and operations teams.

Own enterprise new-business and expansion revenue for Darkroom’s paid media practice, with creator and performance creative as cross-sell offerings. Build a targeted enterprise pipeline through platform partnerships, industry events, senior-level outreach, and inbound opportunities. Lead discovery, audits, scoping, pricing, negotiation, and closing while managing upsell and cross-sell motions. Maintain fluency in media platforms, creator programs, performance creative, and AI-enabled commerce, and ensure accurate CRM pipeline documentation.

Owns client onboarding and offboarding operations, workflow development, platform adoption, compliance, training, staffing updates, and Notion administration. Builds automations across Notion, Slack, Google Workspace, Fireflies, and related tools; creates dashboards, SOPs, and training materials; supports enterprise client teams and company-wide operational initiatives.

Owns delivery for a single enterprise client engagement, ensuring timelines, SLAs, scope, budgets, staffing, and cross-functional handoffs stay on track. Maintains media plans, forecasts, reporting, operating cadences, documentation, and risk escalation while coordinating Paid Media, Creative, Analytics, and client stakeholders. The role requires proactive communication, strong project controls, paid media workflow knowledge, and advanced Notion database and documentation skills.

Own the measurement program for a client engagement by building data infrastructure, designing incrementality experiments, managing MMM and measurement partners, and translating analytics into media investment and growth recommendations. The role requires advanced SQL, Python or R, experimentation, cohort analysis, forecasting, and cross-functional stakeholder communication across marketing, product, engineering, data, and finance.

Lead client-facing creator strategy and end-to-end execution across platforms (TikTok Shop, Amazon affiliate, LTK, YouTube). Source, vet, contract, onboard, and track creator performance; align creators to commerce and creative strategy; manage usage rights, timelines, CRM, and mentor junior team members to scale Creator Services.

Leads branded e-commerce UI/UX engagements from discovery through developer handoff while balancing conversion-focused UX, visual craft, technical feasibility, and client feedback. Manages and mentors a growing team of designers, conducts performance and career development activities, and maintains high-quality creative output. Develops scalable design systems and guidelines, collaborates with marketing, strategy, product, development, and clients, and improves internal design processes.

Lead content and influencer strategy for client campaigns as a senior individual contributor. Build and manage creator relationships, write hooks/briefs, analyze performance data, optimize content, collaborate with strategy/media/creative teams, and report on content and influencer KPIs to drive social commerce outcomes.

Own hands-on paid media execution and omnichannel growth strategy for a portfolio of consumer brands. Build, launch, optimize, and scale full-funnel campaigns across Meta, TikTok, Amazon, paid search, and programmatic channels. Manage budgets, attribution, testing, pacing, and performance troubleshooting while connecting metrics such as CAC, AOV, MER, LTV, and contribution margin to business outcomes. Lead client relationships, executive presentations, QBRs, and strategic partnerships with Creative, Data, Finance, and Growth teams.

Lead end-to-end paid social campaigns across Meta, TikTok, Pinterest, and CTV for high-spend e-commerce clients. Build strategies, optimize and scale accounts, drive direct-response short-form creative, conduct brand and competitive audits, forecast budgets, track KPIs (CPA, CAC, iROAS, MER, CTR), and collaborate with creative, analytics, and leadership to improve performance and revenue growth.