Associate Director of Communications - Remote

Posted 2 Days Ago
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Hiring Remotely in Eden Prairie, MN, USA
In-Office or Remote
113K-193K Annually
Senior level
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
The Role
Develops and executes strategic communications for Optum Rx’s pharmacy benefit management business. Responsibilities include stakeholder engagement, proactive storytelling, media and reputation management, issue response, cross-functional communications planning, trend monitoring, and measuring campaign outcomes. Requires strong healthcare industry knowledge, executive communications expertise, external communications experience, and the ability to influence stakeholders and simplify complex issues.
Summary Generated by Built In
Requisition Number: 2385606
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
The Associate Director, Optum Rx Communications, provides strategic communications support for Optum Rx's pharmacy benefit management business. Reporting to the VP, PBM Communications, this role helps develop and execute integrated communications strategies that support business priorities, strengthen reputation and engage key stakeholders. The position partners closely with the business and cross-functional teams to drive proactive campaigns that advance Optum Rx's goals.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:
  • Develop a solid understanding of the Optum Rx PBM business, industry landscape and key stakeholders to provide strategic communications counsel and support
  • Support the development and execution of communications strategies aligned to business priorities and designed to reach key external and internal audiences
  • Identify and help advance proactive storytelling opportunities that reinforce Optum Rx's leadership in driving transformation, access affordability and experience
  • Partner closely with internal stakeholders across multiple functions to ensure coordinated communications planning and execution
  • Collaborate with communications colleagues across Optum, UnitedHealthcare and UnitedHealth Group to align messaging and identify amplification opportunities
  • Support management of reputational, business and policy-related issues through thoughtful communications planning and response development
  • Monitor media, industry and stakeholder trends and provide insights to inform communications strategies
  • Measure and evaluate communications outcomes using data and insights to optimize impact and effectiveness

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • 8+ years of communications, public affairs or marketing communications experience, including experience supporting complex business initiatives
  • 5+ years of experience in external communications, media relations, corporate communications or public affairs
  • Proven knowledge of the health care industry, including experience supporting highly regulated businesses or environments
  • Demonstrated ability to build relationships and influence stakeholders across multiple functions and levels
  • Proven solid written and verbal communications skills, with experience developing executive-ready communications materials
  • Experience managing multiple priorities in a fast-paced environment with solid project management skills
  • Ability to analyze complex issues, synthesize information and develop clear, audience-focused messaging

Preferred Qualifications:
  • Bachelor's degree in Communications, Public Relations, Journalism, Marketing or related field
  • Experience supporting pharmacy benefit management, health services, health care, pharmaceutical or related businesses
  • Experience with issues management, reputation management or media relations

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 - $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Skills Required

  • 8+ years of communications, public affairs, or marketing communications experience, including complex business initiatives
  • 5+ years of external communications, media relations, corporate communications, or public affairs experience
  • Knowledge of the health care industry, including highly regulated businesses or environments
  • Ability to build relationships and influence stakeholders across multiple functions and levels
  • Strong written and verbal communications skills, including executive-ready communications materials
  • Experience managing multiple priorities in a fast-paced environment
  • Solid project management skills
  • Ability to analyze complex issues, synthesize information, and develop audience-focused messaging
  • Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field
  • Experience supporting pharmacy benefit management, health services, health care, pharmaceutical, or related businesses
  • Experience with issues management, reputation management, or media relations

What the Team is Saying

Optum Compensation & Benefits Highlights

  • Parental & Family Support Paid parental leave (six weeks), paid caregiver leave (up to two weeks), Bright Horizons back-up care, and adoption assistance up to $10,000 are prominently included. Feedback suggests these family supports meaningfully aid work-life balance and are often highlighted as strengths.
  • Retirement Support A 401(k) with company match is available to all employees, including part-time staff, alongside other financial protections like disability and life insurance. Feedback suggests broad access and matching make retirement support a core pillar of the package.
  • Equity Value & Accessibility An Employee Stock Purchase Plan offers discounted company stock, with some roles also eligible for sign-on or performance bonuses. Feedback suggests the ESPP is a standout financial perk that helps employees build ownership over time.

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The Company
HQ: Eden Prairie, MN
160,000 Employees
Year Founded: 2011

What We Do

Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.

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Optum Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.

Typical time on-site: Not Specified
HQEden Prairie, MN
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