Associate Director, Coaching & Leadership Development

Posted 8 Days Ago
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Toronto, ON, CAN
In-Office
122K-188K Annually
Senior level
Fintech • Payments • Financial Services
The Role
Lead the design and delivery of enterprise coaching and leadership development programs, establish an internal coaching practice and standards, coach senior leaders, consult with HRBPs and business leaders, manage vendors and facilitators, and measure program impact to scale leadership capability across the organization.
Summary Generated by Built In

Choose a workplace that empowers your impact. 

Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and experience. A place where you can personalize your employee journey to be — and deliver — your best.  

We are a purpose-driven, dynamic and sustainable pension plan. An industry leading global investor with teams in Toronto to London, New York, Singapore, Sydney and other major cities across North America and Europe. We embody the values of our 665,000 members, placing their best interests at the heart of everything we do.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

Don’t just work anywhere — come build tomorrow together with us.

Know someone at OMERS or Oxford Properties? Great! If you're referred, have them submit your name through Workday first. Then, watch for a unique link in your email to apply.


The Associate Director, Coaching & Leadership Development will establish and lead an internal coaching practice that supports senior leaders and teams across the organization, as well as leading the design and delivery of enterprise leadership development and high potential programs. This role is responsible for designing a scalable, high‑quality coaching culture strengthening leadership capability and performance.

The role blends enterprise program design, coaching and facilitation, partnering closely with senior leaders, HRBPs, and the Talent Management team to embed coaching as a leadership capability and development tool. This role may also have people leadership accountabilities

Key Responsibilities

Establish and Lead an Internal Coaching Culture

  • Design and implement an internal coaching framework aligned to the organization’s leadership strategy and values.
  • Define coaching standards, governance, ethics, and quality controls to ensure consistency and credibility.
  • Determine where internal coaching is most effective versus external coaching, and manage a high quality, aligned roster of external coaches.
  • Build tools, resources, and processes to scale coaching across leadership and deeper in the organization over time.

Senior Leader Coaching

  • Provide 1:1 and small‑group coaching to senior leaders: supporting transitions, performance, leadership impact, and enterprise mindset.
  • Lead a community of practice to ensure the ongoing development and alignment to standards of an internal roster of trained coaches
  • Coach leaders on complex topics including influence, decision‑making, ambiguity, resilience, leading through change, etc.
  • Serve as a trusted thought partner to senior leaders, balancing challenge and support.
  • Educate leaders on the value of coaching and help normalize coaching as a strategic leadership tool

Needs Assessment and Strategy

  • Leading the strategy, design and delivery of innovative leadership and team development programs, including flagship, transitional, and targeted leadership development initiatives and other offerings to drive professional growth and accountability aligned with our enterprise Leadership Capabilities framework and business needs
  • Developing learning paths that employ blended delivery methods and best-in-class methodologies to deliver a sustained learning experience that achieves long-term outcomes
  • Consulting with business leaders and HR Business Partners to understand their needs and aligning leadership and team development solutions to meet them
  • Building strong relationships with business leaders to identify appropriate opportunities for sponsorship, championship, engagement and alignment
  • Maintaining up to date understanding of global best practices and market benchmarks through white papers, thought partnerships and other channels

Design and Development

  • Working with various business and HR stakeholders to design and develop blended learning experiences and materials aligned with adult learning principles and innovative, best-in-class learning standards
  • Leading the sourcing, evaluation, contracting and relationship management with external vendors, reviewing vendor material on a continual basis while having an ever-constant eye to market trends and innovation
  • Developing detailed plans for design and deployment of programs, including budgets, communication plans, and delivery planning
  • Overseeing a roster of internal and external facilitators to deliver initiatives, and facilitating initiatives as required including in-person, virtual, and hybrid formats

Strategy, Measurement & Continuous Improvement

  • Define success measures and outcomes for coaching and leadership development initiatives (e.g., leader impact, engagement, retention, readiness).
  • Use qualitative and quantitative insights to refine the coaching practice and ensure it delivers business and people outcomes.
  • Stay current on external best practices in coaching and leadership development

Experience & Qualifications

Required

  • 7-10 years of progressive experience in leadership development, executive coaching, or organizational development roles.
  • Demonstrated experience coaching senior and executive leaders in complex, matrixed organizations.
  • Proven ability to design and scale leadership or coaching programs at an enterprise level.
  • Strong facilitation skills with the ability to engage senior audiences.
  • Formal coaching training and certification (e.g., ICF or equivalent)
  • University degree in Human Resources, Business, or related discipline

  

This posting is for an existing vacancy.
The expected salary range for this position is $122,000.00 - $188,000.00 per year.

You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans – details on these elements of compensation are included within OMERS & Oxford offer letters.


As one of Canada’s largest defined benefit pension plans, our people-first culture is at its best when our workforce reflects the communities where we live and work — and the members we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.


Artificial intelligence (AI) tools are used to support certain stages of the OMERS recruitment process. While AI assists us in our process, human judgment and decision-making remain central to our candidate experience.

Skills Required

  • 7-10 years progressive experience in leadership development, executive coaching, or organizational development roles.
  • Demonstrated experience coaching senior and executive leaders in complex, matrixed organizations.
  • Proven ability to design and scale leadership or coaching programs at an enterprise level.
  • Strong facilitation skills with the ability to engage senior audiences.
  • Formal coaching training and certification (e.g., ICF or equivalent).
  • University degree in Human Resources, Business, or related discipline.

OMERS Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OMERS and has not been reviewed or approved by OMERS.

  • Retirement Support Retirement benefits are positioned as a standout part of total rewards, anchored by a defined benefit pension that provides predictable lifetime income and includes survivor, disability, bridge, and inflation-protection features. The plan is often treated as materially more valuable than typical RRSP matching, despite requiring employee contributions.
  • Fair & Transparent Compensation Compensation is frequently characterized as fair or well-paid in certain roles, and the overall package is sometimes framed as “excellent compensation” when pay and benefits are considered together. Pay competitiveness appears strongest in investment-focused groups and in higher-cost markets.
  • Wellbeing & Lifestyle Benefits Non-pension benefits are described as strong in areas like wellness and mental health support, alongside lifestyle allowances and paid-time-off features. These elements add perceived value beyond base salary and bonus.

OMERS Insights

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The Company
Sydney, NSW
1,560 Employees
Year Founded: 1962

What We Do

Founded in 1962, OMERS is one of Canada’s largest defined benefit pension plans, with $133.6 CAD billion in net assets as of June 30, 2024. With employees in our offices in Toronto, London, New York, Amsterdam, Luxembourg, Singapore, Sydney and other major cities across North America and Europe, OMERS invests and administers pensions for over half a million active, deferred and retired employees of 1,000 municipalities, school boards, libraries, police and fire departments, and other local agencies in communities across Ontario

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