Associate Director, Business Data Office, Client Data Team

Posted 3 Days Ago
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Halifax, NS, CAN
Hybrid
Senior level
Financial Services
We are a global leader in asset servicing and operational transformation—built for alternatives.
The Role
Manage client and investment data ingestion, maintenance, migration, remediation, validation, and quality improvements. The role processes structured and unstructured data, resolves data incidents, maintains operating procedures and documentation, supports system modernization, and collaborates with technology, product, accounting, operations, and client integration teams to digitize and automate data workflows.
Summary Generated by Built In
Company Description

About MUFG Investor Services

Experience something Brilliantly Different.

At MUFG Investor Services, we partner with some of the world’s most sophisticated public and private funds to help them operate with confidence and scale. We bring together fund administration, banking, and operational expertise to solve complex challenges across the alternatives space.

With over $1 trillion in assets under administration and a global presence across 17 locations, we combine deep industry knowledge with the strength of MUFG — one of the world’s largest financial institutions with approximately $3 trillion in assets.

Here, you’ll do work that matters from day one. You’ll collaborate with smart, driven teams, build your expertise across complex fund structures, and grow your career in an environment that values curiosity, accountability, and new ideas. To learn more, visit us at www.mufg-investorservices.com.

#LI-Hybrid

Job Description

In this role, you will assist the Business Data Office – Client Data Team fulfilling mandate of ingesting and maintaining static data for clients, Data Migration and remediation, solution verification, testing and investment data maintenance for Fund of Funds.

  • Acknowledge and complete requests for data updates from stakeholders (Client Integration & Operations)
  • Assist accounting and operations team in capturing and maintaining client and investment data
  • Assist with regular data clean up, bulk ingestion or data migration.
  • Work with guidance from director to assess solutions and assist in legacy replacement and modernization initiatives (For in-house systems: Origin and MTC)
  • Validate data update requests and communicate missing or invalid info back to requesting user.
  • Extract and/or Collect data from various structured and unstructured formats (csv, PDF, email) and ingest into appropriate system.
  • Collaborate with Data Integrity & Operation to resolve data incidents and assist with data remediation efforts.
  • Adhere to standard operating procedure when updating MUFG system
  • Update Operating Procedures and maintain JIRA/ServiceDesk/Confluence up to date
  • Assist in standardizing and simplifying processes for creating and maintaining client and investor data.
  • Participate in multiple initiatives with Technology, Product and other stakeholders to digitize and automate the ingestion and maintenance of client and investor data.
  • Ensure internal checklists are completed and signed off.

Qualifications

  • Bachelor's degree in Technical or Analytical fields
  • Minimum 6+ years' experience in financial services data management with people management experience
  • Experience in back office OR business processing practices

Additional Information

What’s in it for you to join MUFG Investor Services?  

Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT. Oh, and we really walk the talk when it comes to HYBRID WORKING.    

So, why settle for the ordinary? Apply now for a Brilliantly Different career.

We are committed to using Artificial Intelligence (AI) tools responsibly and being transparent about what we do to build trust and confidence. At MUFG Investor Services, we use AI tools to support our recruitment process by helping us understand how well candidates’ applications align with the requirements of the role.

All AI recommendations are reviewed by our recruitment team before any decisions are made.

More information on our use of AI tools is available in our Privacy Notice available to you as part of your application.

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.

MUFG is an equal opportunity employer.

Skills Required

  • Bachelor's degree in a technical or analytical field
  • At least 6 years of experience in financial services data management
  • People management experience
  • Experience with back-office or business processing practices

MUFG Investor Services Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MUFG Investor Services and has not been reviewed or approved by MUFG Investor Services.

  • Healthcare Strength — Comprehensive medical, dental, and vision coverage alongside dedicated mental‑health support is part of the package. U.S. plan depth is indicated by multiple carrier options and other standard large‑employer elements.
  • Leave & Time Off Breadth — Generous PTO in some locations and a wide range of family and caregiving leaves (maternity, parental, adoptive, carer) are emphasized. Paid volunteer days and hybrid/flexible work further support time off and balance.
  • Strong & Reliable Incentives — Bonus potential is present, with references to a “nice bonus” and performance‑linked bonuses as part of total rewards. These incentives can meaningfully supplement cash compensation for some roles.

MUFG Investor Services Insights

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The Company
HQ: New York, NY
1,267 Employees

What We Do

MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration, business process outsourcing, banking, payments, fund financing, foreign exchange overlay, corporate and regulatory services, custody and depositary solutions, business consulting, and more. Operating from 16 locations worldwide, we help clients mitigate risk, enhance efficiency, and navigate the operational complexities of today’s investment management landscape. As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial groups with approximately $3 trillion in assets, we combine deep expertise with global scale. To learn more, visit us at www.mufg-investorservices.com.

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