Help shape the future of advertising partnerships across some of the world's most iconic media brands. As Associate Director, Account Management, you'll lead a high-performing team that brings complex client programs to life while driving operational excellence, revenue growth, and exceptional client experiences.
About Hearst Magazines (Why Us?)
Hearst Magazines is one of the world's largest publishers, with a portfolio of more than 30 powerful brands across fashion, luxury, beauty, wellness, entertainment, home, and enthusiast categories. Our brands connect with audiences through compelling content, innovative storytelling, and industry-leading advertising solutions that reach consumers wherever they are.
Key Responsibilities (What You Are Doing)
- Lead, mentor, and develop a team of Account Managers across multiple experience levels, aligning resources and expertise to support client and business needs.
- Partner closely with Sales leadership to manage account priorities, support strategic client relationships, and ensure exceptional service across key advertising partnerships.
- Establish operational rigor and accountability across the Account Management team, ensuring success metrics, service standards, and organizational goals are consistently achieved.
- Monitor the sales pipeline from pre-sale planning through campaign launch, delivery, and billing, proactively identifying risks and escalating issues to ensure client satisfaction.
- Develop and execute strategies that leverage Hearst's full portfolio of advertising products and capabilities to meet client objectives and maximize revenue opportunities.
- Collaborate cross-functionally with Sales, Marketing, Research, Product, Yield, and Operations teams to improve processes, evolve products, and enhance client outcomes.
- Oversee campaign execution and order management, ensuring alignment across media plans, insertion orders, billing requirements, contractual obligations, and campaign deliverables.
- Analyze campaign performance, delivery metrics, and post-sale insights to identify optimization opportunities, support renewals, and uncover incremental revenue opportunities.
Qualifications (What We're Looking For)
- 5+ years of experience in media, sales planning, account management, advertising strategy, or related fields, with a track record of managing complex client programs and partnerships.
- 2+ years of experience leading, coaching, and developing teams while driving performance through measurable goals and feedback.
- Strong understanding of digital advertising products, media planning, campaign execution, and client service best practices.
- Exceptional communication skills, with the ability to influence stakeholders, present ideas clearly, and build trust with clients and internal partners.
- Demonstrated ability to manage multiple priorities and deadlines in a fast-paced, evolving environment.
- Strong analytical, organizational, problem-solving, and project management skills with a high level of attention to detail.
- Proven ability to build collaborative relationships across Sales, Marketing, Research, Product, Operations, and other cross-functional teams.
- Experience using advertising and business platforms such as Salesforce, Google Analytics, Google Ad Manager, or similar systems.
- Bachelor's degree or equivalent professional experience.
- Based in New York City with a hybrid work schedule.
Benefits (What We Offer)
- Work with the Best: Collaborate with top-tier professionals across media, advertising, tech, fashion, lifestyle, and publishing, shaping the future of these dynamic industries.
- Grow Your Skills: Unlock your potential with access to innovative training programs, immersive workshops, and exclusive industry events.
- Work-Life Harmony: Enjoy the flexibility of hybrid work, empowering you to balance professional success with personal priorities.
- Foster Connection & Belonging: Join our Employee Resource Groups and help create a welcoming workplace where everyone feels valued and empowered.
- Wellness First: Prioritize your well-being with a comprehensive benefits package that includes medical, dental, and vision insurance from Day 1.
- Plan for Your Financial Future: Enjoy competitive financial perks, including a 401(k) plan with a generous company match.
The base salary range for this role is $118,000-$123,000. This position is not eligible for bonus or commission compensation. Actual compensation will be determined based on experience, skills, qualifications, and location.
Hearst Magazines is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and encourage candidates of all backgrounds, experiences, and perspectives to apply. We consider all qualified applicants without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, pregnancy, national origin, age, disability, genetic information, veteran status, marital status, citizenship status, or any other characteristic protected by law. We are dedicated to providing reasonable accommodations for qualified individuals with disabilities throughout the application and interview process.
Skills Required
- 5+ years of experience in media, sales planning, account management, advertising strategy, or related fields
- 2+ years of experience leading, coaching, and developing teams
- Strong understanding of digital advertising products, media planning, campaign execution, and client service best practices
- Experience using advertising and business platforms such as Salesforce, Google Analytics, Google Ad Manager, or similar systems
- Exceptional communication skills with ability to influence stakeholders and build client trust
- Strong analytical, organizational, problem-solving, and project management skills with high attention to detail
- Proven ability to build collaborative relationships across Sales, Marketing, Research, Product, and Operations
- Demonstrated ability to manage multiple priorities and deadlines in a fast-paced environment
- Bachelor's degree or equivalent professional experience
- Based in New York City with a hybrid work schedule
Hearst Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hearst and has not been reviewed or approved by Hearst.
-
Healthcare Strength — Healthcare coverage is described as comprehensive, including medical plan choice, full in-network preventive coverage, dental and vision, telemedicine, prescription coverage, and fertility resources. Mental-health resources and other wellbeing services (e.g., therapy sessions, crisis support, virtual physical therapy, and chronic-condition programs) further strengthen the health offering.
-
Retirement Support — Retirement support is positioned as meaningful through a 401(k) plan with company matching and Hearst covering plan administration fees. Performance bonuses are also noted as available in some roles, adding an additional rewards component beyond base pay.
-
Leave & Time Off Breadth — Time-off benefits include paid holidays, paid sick days, and vacation time with a commonly cited annual range, alongside paid parental leave and family medical leave. A remote work program and flexibility signals are also included as part of the overall rewards experience.
Hearst Insights
What We Do
Hearst is a leading global, diversified media, information and services company with more than 360 businesses. Its major interests include ownership in cable television networks such as A&E, HISTORY, Lifetime and ESPN; global financial services leader Fitch Group; Hearst Health, a group of medical information and services businesses; transportation assets including CAMP Systems International, a major provider of software-as-a-service solutions for managing maintenance of jets and helicopters; 33 television stations such as WCVB-TV in Boston and KCRA-TV in Sacramento, California, which reach a combined 19 percent of U.S. viewers; newspapers such as the Houston Chronicle, San Francisco Chronicle and Times Union (Albany, New York); more than 300 magazines around the world, including Cosmopolitan, ELLE, Men's Health and Car and Driver, and digital services businesses such as iCrossing and KUBRA; and investments in emerging digital entertainment companies such as Complex Networks.
