About AbbVie
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.
Job Description*Candidate must be located in or within a reasonable distance to Cleveland-OH, Chicago-IL, St. Louis-MO, Columbus-OH, or Pittsburgh-PA.
The Associate Director, Strategic Account Management is the primary commercial point of contact for the company with C/D-suite stakeholders and Population Decision-Makers at highly controlled large community Oncology group practices, academic cancer centers, and integrated delivery networks. This role will be accountable for the customer experience coordinating appropriate resources and personnel to meet the needs of the customer, including but not limited to diagnostic and pathology requirements in support of the approved FDA companion diagnostic. This role will provide exceptional in-field team coordination, perform with strategic agility, and display the importance of cross-collaboration with all functions of the company.
The Associate Director, Strategic Account Management will be responsible for building the account strategy and coordinating the execution of tactics consistent with corporate objectives and customer needs including but not limited to entity-to-entity relationship management, optimizing consistent care delivery within workflows at scale, and facilitating cross-functional engagement.
Primary Responsibilities
Strategic Account Planning & Pull-Through
Develop and maintain account plans including SWOT, XF Goal & Strategic Imperatives, SAM C-SMART objectives, stakeholder mapping, barriers/opportunities, and tactics to enable and amplify impact at scale
Assess and communicate impact by synthesizing actionable information to improve operational access and inform both XF account strategy and SAM evolution
Cross-functional Collaboration & Coordination
Lead coordination across Commercial, Market Access, and others to ensure account strategy alignment, functional objective synergy, and seamless customer engagement experience
Drive functional clarity through simple, consistent communication and ways of working
Healthcare Decision-Maker Engagement & Strategic Partnership Development
Engage Healthcare Decision-Makers and C/D-Suite Leadership and other relevant stakeholders within targeted accounts to improve care consistency within operational workflows
Establish longitudinal entity-to-entity relationships to achieve shared goals through comprehensive customer needs assessments that inform the AbbVie engagement approach and value proposition over time
Maintain a high level of business acumen, account knowledge, analytical and product knowledge to leverage growth in solid tumor and development portfolio
Demonstrates “role model” behavior, leads and shares knowledge across the broader team
Basic Qualifications
A minimum of a Bachelor’s degree is required
At least seven years of pharmaceutical and/or medical device sales experience
Previous Account Management experience
Strong knowledge of Healthcare Management, landscape, and compliance
High level of written, verbal and virtual communication skills
Possess excellent business acumen, business insights, and strategic mindset
A track record of excellent leadership skills and the ability to collaborate effectively with numerous stakeholders at all levels and in all disciplines
Experience selling at the C/D-suite
Demonstrate confidence, persuasiveness, ability to motivate others, and ability to influence without formal authority
Willing to travel up to 75% of the time. Business travel, by air or car, is regularly required
- Driving a personal auto or company car or truck, or a powered piece of material handling equipment.
- Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements.
Preferred Qualifications
Background selling a companion diagnostic or oncology testing
Previous Oncology experience
EMR knowledge
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
- The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
- We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
- This job is eligible to participate in our long-term incentive programs.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html
Skills Required
- Bachelor's degree
- At least seven years of pharmaceutical and/or medical device sales experience
- Previous account management experience
- Strong knowledge of healthcare management, landscape, and compliance
- High level of written, verbal and virtual communication skills
- Excellent business acumen, business insights, and strategic mindset
- Proven leadership and ability to collaborate with stakeholders across functions
- Experience selling to C/D-suite executives
- Willingness to travel up to 75% of the time
- Valid driver's license, ability to pass pre-employment drug screen, and meet safe driving requirements
- Background selling a companion diagnostic or oncology testing
- Previous oncology experience
- EMR knowledge
AbbVie Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AbbVie and has not been reviewed or approved by AbbVie.
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Retirement Support — 401(k) contributions include a dollar-for-dollar match up to 6% plus an additional annual company contribution tied to age and service. Company-paid life insurance and other financial protections further strengthen long-term security.
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Parental & Family Support — Paid leave programs include up to 12 weeks at 100% for parental leave and separate paid caregiver leave, with eligibility after six months where noted. Adoption and surrogacy reimbursements and family-building resources add further support.
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Healthcare Strength — Health coverage begins on day one with medical, dental, vision, mental health, and prescription benefits, and preventive care covered at 100%. Options such as HSAs/FSAs and coverage for spouses/domestic partners and children up to age 26 broaden accessibility.
AbbVie Insights
What We Do
AbbVie is a global biopharmaceutical company focused on creating medicines and solutions that put impact first — for patients, communities, and our world. We aim to address complex health issues and enhance people's lives through our core therapeutic areas: immunology, oncology, neuroscience, eye care, aesthetics and other areas of unmet need.
