Chewy is seeking an Associate Creative Director with a strong background in digital design to lead one of our Quick Strike creative pods! These agile, high-impact teams operate on two-week cycles, delivering high-quality creative solutions that respond to dynamic business needs with efficiency and excellence. As an ACD, you'll set the bar for design standards, encourage and mentor a team of designers and copywriters, and cultivate a collaborative environment rooted in speed, quality, and adaptability. We are looking for equal parts creative specialist and production powerhouse - someone who thrives in a customer-first environment, tackles challenges with a solutions-oriented approach, and has a passion for building scalable systems that grow alongside the business!
What You'll Do:
- Lead the creative direction, execution, and delivery for all assets produced by your Quick Strike pod, ensuring alignment with business goals, timelines, and brand standards.
- Encourage, mentor, and manage a team of designers and copywriters, providing actionable feedback and growth opportunities.
- Review and approve all creative output, ensuring quality, accessibility, and brand consistency.
- Champion creative cohesion and uphold high creative standards across teams and projects.
- Collaborate with cross-functional partners to deeply understand business goals, channel nuances, and standard processes.
- Proactively identify and resolve roadblocks to keep projects moving efficiently.
- Jump into hands-on design work when needed-no task is too small.
- Partner with leadership to optimize workflows, tools, and processes for faster, better creative outcomes.
- Deliver outstanding service to internal partners and collaborators.
- Recommend and implement improvements to tools, processes, and workflows; drive innovation across design initiatives.
- Ensure timely delivery of polished, pixel-perfect assets across multiple workstreams.
What You'll Need:
- Bachelor's degree in Visual Communications, Graphic Design, or a related field.
- 6+ years of professional design experience in an in-house team or agency setting, e-commerce highly preferred.
- 2+ years in a creative leadership role with direct team management.
- A compelling portfolio showcasing high-quality digital creative work.
- Proven ability to lead, mentor, and elevate high-performing creative teams.
- Deep understanding of brand systems, typography, layout, and visual storytelling.
- Excellent communication skills and a collaborative, can-do attitude.
- Experience prioritizing multiple projects in a fast-paced, high-volume environment while maintaining high standards.
- Strong time management, organization, and self-direction.
- Expert-level proficiency in Adobe Creative Suite. Figma experience is highly preferred.
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The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant.
We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Base Salary Range
$110,500-$176,000 USD
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
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What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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