Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. We were the fastest growing company in the Americas last year according to the Financial Times and Upgrade Card was the fastest growing credit card in America two years in a row. We have delivered over $33 billion in affordable and responsible credit to our 5.5M customers. The company is backed by some of the most prominent technology investors and was recently valued at $6.3B.
We have built an energizing, collaborative and inclusive culture where team members help each other, learn and innovate to move the company and its customers in the right direction, and own the outcome of their efforts.
Upgrade has been named a “Best Place to Work in the Bay Area” three years in a row, “Top Companies to work for in Arizona” and one of the "Best Engineering Department" awarded annually by Comparably. We've also received recognition for being a best company for Diversity, Women, Culture, and Veterans.
We are looking for new team members who get excited about designing and delivering new and better products to join a team of 1850 talented and dedicated professionals. Come work with us if you like to tackle big problems and make a meaningful difference in people's lives.
About the Role:
Upgrade’s growing Legal team is seeking an Associate Corporate Counsel to focus on providing legal guidance related to consumer litigation and servicing. You’ll work cross-functionally as we conduct internal investigations, and develop strategy for defensive litigation matters. The legal issues you'll encounter are cutting edge and always evolving. The successful candidate will have relevant subject matter expertise and be skilled at effectively resolving issues, working collaboratively across business groups to drive successful outcomes that meet business needs and objectives and legal requirements. This role is based in our Phoenix office in a hybrid capacity.
What You’ll Do:
- Manage day-to-day handling of Upgrade’s consumer litigation, arbitrations and subpoenas
- Advise business on handling and strategy for resolving consumer claims
- Investigate consumer claims and recommend changes to existing processes
- Draft and review settlement agreements, motions, and other pleadings
- Provide accurate and cost-effective legal advice to senior management regarding legal claims
- Review policies and procedures related to servicing of consumer financial products by assessing legal risks while providing practical legal advice.
- Anticipate issues, proactively manage risks, prioritize workload as necessary to meet deadlines in a fluctuating and sometimes ambiguous legal and business environment
- Own your projects with a can-do attitude and a willingness to jump in where needed – no job is too big or too small – and some may not exactly fit in the four corners of this job description
What We Look For:
- J.D. and Bar membership in Arizona in good standing
- 3-5 years of consumer litigation experience and advising financial institutions/fintech companies related to consumer claims
- Experience as a lawyer at a leading law firm or in-house legal department
- Innate curiosity, desire and ability to learn rapidly
- Resiliency and comfort serving as a trusted business partner
- Quick adopter of new and evolving technology
- A team player with a sense of humor and self-awareness
Nice to Have:
- BigLaw and fintech startup experience
What We Offer You:
- Competitive salary and stock option plan
- 100% paid coverage of medical, dental and vision insurance
- Flexible PTO
- Opportunities for professional growth and development
- Paid parental leave
- Health & wellness initiatives
#BI-Hybrid #LI-Hybrid
For California residents: Upgrade's California Notice at Collection and Privacy Policy describes our practices regarding the collection, use, and disclosure of the personal information of job applicants.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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What We Do
Upgrade helps customers move in the right direction with affordable and responsible financial products. Since 2017, we’ve helped over 7.5 million customers access over $42 billion in consumer credit. With a relentless focus on improving our customers' financial well-being, we build products that put more money in their pocket and support their journey toward a better financial future. We’re backed by some of the most prominent technology investors and were most recently valued at $7.3B.
We’re consistently recognized for our innovative technology, rapid growth, and inclusive culture. Most recently, we were named one of the World’s Best Fintech Companies by CNBC, Best Places to Work by Built In, Best Places to Work by the San Francisco Business Times, Best Places to Work in Fintech by American Banker, Best Employer by Forbes, and America’s Greatest Workplaces by Newsweek. Our technology and products have also earned us spots on the World's Top 250 Fintech Companies by CNBC, Deloitte Technology Fast 500, and Fintech Breakthrough Awards.
We’re looking for new team members who get excited about designing and delivering new and better products. Come join us and help build a better financial future for millions of people.
Why Work With Us
We’re consistently recognized for our innovative technology, rapid growth, and inclusive culture. Most recently, we were named one of the World’s Top Fintech Companies by CNBC, Best Places to Work by Built In, Best Places to Work by the San Francisco Business Times, Best Startup Employer by Forbes, and America’s Greatest Workplaces by Newsweek.
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