Associate - Content Moderation

Reposted Yesterday
Dhaka
In-Office
Entry level
Software • Conversational AI • Generative AI
The Role
Review and moderate content for compliance, identify inappropriate material, enforce guidelines, and ensure accuracy of listings in a customer experience role.
Summary Generated by Built In

Location: CRP Hospital Building, Bhashantek Road, Mirpur 14th area, Dhaka
Start Date: Immediate 

Shift Time & Working Days: Evening Shift 3PM - 11PM (6 Days Per Week, Friday will be one of the Work Days) Jumma prayer time will be within the working hours. 

Due to the nature of this employment, Non-Muslim candidates will be preferred.

Employment: Contractual (renewable)

Vacancy: 15

Work Mode: On-site, Fully Work from office

About Quantanite:

Quantanite is a business process outsourcing (BPO) and customer experience (CX) solutions company that helps fast-growing companies and leading global brands to transform and grow. We do this through a collaborative and consultative approach, rethinking business processes and ensuring our clients employ the optimal mix of automation and human intelligence. We’re an ambitious team of professionals spread across four continents and looking to disrupt our industry by delivering seamless customer experiences for our clients, backed up with exceptional results. We have big dreams and are constantly looking for new colleagues to join us who share our values, passion, and appreciation for diversity.

Job Description:

  • Review product listings, images, and descriptions.
  • Ensure accuracy, completeness, and compliance of the contents.
  • Identify and flag potential infringements of intellectual property rights.
  • Identify and remove inappropriate or explicit content, including offensive language, nudity, and violence.
  • Enforce platform policies and guidelines, taking appropriate action.

Job Specifications:

  • Graduate from any discipline (students who only have their internship left and are in last semesters can also apply).
  • Excellent judgment and ability to identify potentially infringing or inappropriate content.
  • Strong attention to detail and accuracy.
  • Proficient in using computers and online platforms.
  • Ability to adapt to changes in working hours & working days. (May have to work during day or night time as well if needed).
  • Good written and verbal communication skills in English.
  • Sound knowledge of basic computer applications (MS Excel/Google Sheet).
  • Positive attitude and ability to work in a team environment.
  • Must be willing to adapt to new challenges & changes.

Benefits:

At Quantanite, we ask a lot of our employees, which is why we give so much in return. In addition to your compensation, our perks include:

  • Competitive Salary, Transportation Allowance, Monthly Food Allowance, Paid Leave Benefits, Festival Bonuses, Annual Leave Payments, Additional Payment for Working Overtime, Medical Insurance, Reward and Recognition Programs (Monthly and Yearly), and Extra Allowance for Working Odd Hours.
  • Employee Engagement: Experience our family community and embrace our culture where we bring people together to laugh and celebrate our achievements.
  • Professional development: We love giving back and ensure you have opportunities to grow with us and even travel on occasion.
  • Events: Regular team and organization-wide get-togethers and events.

Future development:

At Quantanite, you’ll have a personal development plan to help you improve in the areas you’re looking to develop over the coming years. Your manager will dedicate time and resources to supporting you in getting you to the next level.

You’ll also have the opportunity to progress internally. As a fast-growing organization, our teams are growing, and you’ll have the chance to take on more responsibility over time. So, if you’re looking for a career full of purpose and potential, we’d love to hear from you!

Top Skills

Google Sheets
Excel
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The Company
HQ: London
2,135 Employees
Year Founded: 2014

What We Do

We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them. The value of human touch is irreplaceable, so MöBIUS, our Conversational Gen AI chatbot, can fully automate or play a supporting role across end-to-end customer journeys. Whether you prefer the tradition of human-centric services, the efficiency of fully autonomous solutions, or a seamlessly blended approach, we’ve got you covered. When the human touch is needed, MöBIUS enhances our agents’ performance and amplifies their empathy. With productivity gains and automation, we save time for the human conversations that matter.

Over the past decade, we’ve supported businesses by successfully applying our people and expertise to their diverse range of industries and use cases. Delivering simplified operations and improved customer experiences that allow our customers to focus their time on the things that matter to them.

Our expertise stems from an in-depth understanding of customer needs, technology, markets, and constantly adapt to help our customers navigate difficult challenges.

To learn more visit us at www.quantanite.com.

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