Associate Content Analyst

Posted Yesterday
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Penang, Daerah Timor Laut, Penang, MYS
In-Office
Junior
Analytics
The Role
Reviews and validates Chinese researcher profiles, correcting publication, authorship, affiliation, and bibliographic data. The role collaborates with global content operations teams, supports stakeholders, maintains academic data quality, and drives continuous improvement in curation workflows. It requires life sciences knowledge, academic publishing or bibliometrics experience, advanced Chinese proficiency, strong analytical ability, and meticulous attention to detail.
Summary Generated by Built In

Job Description


Clarivate is a global leader committed to innovation and collaboration, offering an environment where you can thrive both professionally and personally. We prioritize excellent work-life balance through a flexible hybrid work model, empowering you to work effectively while maintaining harmony in your life. Our Tokyo office, located on the 18th floor, provides breathtaking views of the city, creating an inspiring space for creativity and teamwork. Join a diverse, forward-thinking organization that values your growth and contributions as we shape the future together.


We are seeking an Associate Content Analyst to lead our dynamic team in Penang, Malaysia, embarking on the crucial mission of enhancing the quality and accuracy of Chinese Researcher Profiles. This role is designed for an individual with a strong background in life sciences, extensive experience in academic publishing, and a deep understanding of bibliometrics. Reporting directly to the Team Manager, Scholarly People, the Associate Content Analyst will play a pivotal role in content curation, quality assurance, and stakeholder engagement to ensure our project's success. If you have a proven track record in passion for academic excellence, and fluency in Chinese, we invite you to join us in making a significant impact on the global academic community.


About You:

  • Education: A bachelor or master’s degree in Life Sciences or a related field is essential, reflecting a deep understanding of the subject matter.
  • Experience: 1-2 years of experience in academic publishing or bibliometrics, with a proven track record of leading projects and teams. Prior experience in managing content quality and integrity is crucial.

Skills:

  • Advanced proficiency in the Chinese language for complex editorial tasks is required.
  • Expert knowledge of academic bibliographies, the publication process, and research methodologies in Life Sciences.
  • Exceptional analytical skills and meticulous attention to detail, capable of leading efforts to identify and rectify inaccuracies in academic content.

It would be great if you are...

  • A seasoned expert in academic integrity: With a rich background in enhancing the accuracy and reliability of academic profiles, you're deeply committed to ensuring scholarly contributions are accurately recognized.
  • Analytical and detail-driven: Your extensive experience allows you to identify even the subtlest inconsistencies, ensuring the highest standards of quality in scholarly data.
  • An innovative problem-solver: Beyond identifying issues, you're adept at leading teams to develop creative solutions, streamlining processes to uphold academic records' integrity.
  • A leader in collaboration: You excel in guiding teams, sharing your deep knowledge, fostering a learning environment, and building a positive, productive team culture.
  • A visionary in academic publishing: Keeping abreast of the latest developments in bibliometrics and publishing technology, you're skilled at applying new trends to enhance the team's work.

What will you be doing in this role?

  • Researcher Profile Review & Validation: Review Chinese Researcher Profiles to ensure accurate attribution of publications, affiliations, and author information, maintaining high standards of data quality and integrity.
  • Bibliographic Analysis & Correction: Identify and resolve bibliographic discrepancies, including incorrect authorship claims, publication metadata, and affiliation information, following established guidelines and workflows.
  • Collaboration with Global Teams: Work closely with content operations teams and quality specialists to align on curation practices, share knowledge, and maintain consistent quality standards across researcher profiles.
  • Stakeholder Support: Assist in clarifying profile information and addressing data quality issues through collaboration with internal stakeholders and established support channels.
  • Continuous Improvement & Quality Assurance: Stay current with developments in academic publishing and bibliometrics, applying best practices to improve profile accuracy, workflow efficiency, and overall data quality.

About the Team


Joining our team as a Content Analyst place you at the heart of our ambitious project focused on enhancing the integrity and accuracy of Chinese Researcher Profiles within the Web of Science platform. Our team, an extension of the Content Operations division based in Penang, collaborates closely with over 60 dedicated professionals in India, contributing to a global effort to maintain the highest standards of academic data quality. Internally, we work alongside content editors, specialists, Team manager and Senior Manager while externally, our stakeholders include researchers, academic institutions, and publishing entities. With a project of significant scale, our team size is optimized for agility and effectiveness, allowing for a hands-on approach to problem-solving and innovation. While leveraging a comprehensive suite of tools and technologies tailored to bibliographic and data management, we also enjoy the support of local benefits and a work culture that emphasizes learning, collaboration, and excellence. As part of our team, you'll contribute to a crucial sector of the academic community, ensuring that scholars receive the recognition they deserve for their contributions to the global body of knowledge.


Hours of Work


This is a full-time position, primarily working core business hours in your time zone, with flexibility to adjust to various global time zones as needed.

At Clarivate, we are committed to providing equal employment opportunities for all  qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

Skills Required

  • Bachelor’s or master’s degree in Life Sciences or a related field
  • 1–2 years of experience in academic publishing or bibliometrics
  • Experience leading projects and teams
  • Experience managing content quality and integrity
  • Advanced proficiency in Chinese for complex editorial tasks
  • Expert knowledge of academic bibliographies, publication processes, and Life Sciences research methodologies
  • Exceptional analytical skills and meticulous attention to detail

Clarivate Analytics Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Clarivate Analytics and has not been reviewed or approved by Clarivate Analytics.

  • Strong & Reliable Incentives — Incentives in sales and select product/tech roles provide meaningful upside for high performers, with commission structures boosting total compensation when targets are exceeded. Role-linked variable pay is a clear strength in revenue-driving positions.
  • Leave & Time Off Breadth — PTO is ample in the U.S., with paid parental leave available, making time-off policies a notable part of the package. Generous vacation and holiday allowances stand out as positives.
  • Wellbeing & Lifestyle Benefits — Hybrid and remote options are common and paired with a formal wellbeing framework and EAP, supporting work–life balance. Core medical, dental, and vision coverage is broadly available in the U.S., reinforcing everyday wellbeing support.

Clarivate Analytics Insights

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The Company
HQ: London, PA
10,549 Employees

What We Do

Clarivate™ is a global leader in providing solutions to accelerate the lifecycle of innovation. Our bold mission is to help customers solve some of the world’s most complex problems by providing actionable information and insights that reduce the time from new ideas to life-changing inventions in the areas of science and intellectual property. We help customers discover, protect and commercialize their inventions using our trusted subscription and technology-based solutions coupled with deep domain expertise. For more information, please visit clarivate.com.

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