Associate consultant

Posted 2 Days Ago
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Bangalore, Bengaluru Urban, Karnataka
In-Office
3-3 Annually
Mid level
Biotech
The Role
The Associate Consultant will enhance customer satisfaction through effective deployment of IDBS's cloud software, manage projects, and customize user templates.
Summary Generated by Built In

IDBS is a dynamic and innovative company providing purpose-built software solutions to address the data management challenges prominent across the BioPharma lifecycle and supply chain.

Leveraging more than 30 years of experience in life science informatics, we are uniquely positioned to deliver a portfolio of innovative BioPharma knowledge management technologies to streamline the capture, analysis, reporting and sharing of data required to accelerate the next generation of life-changing therapies.

Cloud-native and analytics-centric, our platforms enable customers in research, development and manufacturing to efficiently and compliantly access critical data and insights to make faster, smarter decisions with greater confidence.

IDBS serves thousands of users across hundreds of organizations around the globe. Our predominant customer base is Life Sciences and includes 23 of the top 25 pharmaceutical companies and more than 250 small and medium-sized pharma and BioPharma companies, CROs, CDMOs and CMOs.

 IDBS is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

At IDBS we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part-time at the Company location identified above and part-time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for IDBS can provide.

Do you want to work in Global professional services team? Do you enjoy delivering customer focused deliverables?

We are currently seeking an Associate Consultant who will be responsible for ensuring that IDBS customer satisfaction is maximized in relation to use and deployment of IDBS’s cloud-based software by providing consulting and technical services support, being part of the global professional services organization.

Role- Associate Consultant

Location - Bengaluru

What we’ll get you doing:

  • Provide product and project delivery following a set project plan and in line with a Statement of Work (SOW) document.
  • Build and customize customer facing spreadsheets and templates for use in IDBS products.
  • Engage with customers, understand what they want to do, implement those requirements in IDBS products and harmonize workflows at interests and the customer's level.
  • Accurately and efficiently manage and track project task time, recording time spent in the IDBS time management software on a weekly basis.
  • Manage and coordinate activities fully agreed with project managers and customers.

Here is what success in this role looks like:

  • Master’s degree in computer science or equivalent in related field such as information science, life science or equivalent professional experience with minimum 3 Years of experience.
  • Familiarity with collaboration tools such as Confluence and JIRA would be an advantage.
  • Demonstrated advanced Microsoft excel skills.
  • Good attitude and flexibility in changing circumstances with cross regional collaboration.
  • Versatile, flexible, and willing to work within constantly changing priorities with enthusiasm

It would be a plus if you also possess previous experience in:

  • General understanding of structured (Oracle, Ms sql, etc.) and unstructured data (text, csv, images and logs) is a plus.
  • Basic understanding of Cloud Platform is an advantage.
  • Understanding basic GxP(GLP, GMP and GCP) in regulations for biopharmaceutical and bio life sciences business is a plus.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

Top Skills

Cloud-Based Software
Confluence
JIRA
Excel
Ms Sql
Oracle
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The Company
HQ: Sunnyvale, CA
4,883 Employees
Year Founded: 1996

What We Do

Cepheid is dedicated to improving healthcare by pioneering molecular diagnostics that combine speed, accuracy, and flexibility. The company's GeneXpert® systems and Xpert® tests automate highly complex and time-consuming manual procedures, providing A Better Way for institutions of any size to perform world-class PCR testing. Cepheid’s broad test portfolio spans respiratory infections, blood virology, women’s and sexual health, TB and emerging infectious diseases, healthcare-associated infectious diseases, oncology and human genetics. The company’s solutions deliver actionable results where they are needed most – from central laboratories and hospitals to near-patient settings. For more information, visit http://www.cepheid.com.

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