ASSOCIATE CONSULTANT, EMEA BENCHMARKING

ASSOCIATE CONSULTANT, EMEA BENCHMARKING, THE HACKETT GROUP

The associate consultant in the EMEA Benchmarking practice is a client-facing role at the heart of Hackett’s value proposition to its clients. Our clients are major players (e.g. FTSE 100, DAX 30, Fortune 500) from a wide range of industries. The role is highly varied, and requires agile, responsive, organised and motivated individuals to support clients through complex performance improvement consulting projects.

The associate consultant in the EMEA benchmarking practice will begin by supporting, then rapidly progress to 
leading, the day-to-day project management, planning, performing and reporting activities of Hackett’s 
benchmarking projects. 

Core activities involve:

• Participating in project planning activities with client teams
• Delivering training to client resources on Hackett’s benchmarking methodology
• Facilitating and supporting the client as they collect performance data
• Validating data and seeking sign-off from the client on its accuracy
• Support senior colleagues in the creation and development of client project deliverables
• Interacting with senior client executives 
   

Ultimately, as the associate consultant develops their knowledge of Hackett’s Intellectual Property and methodology and builds strong consulting skills, they will be expected to act as a the primary project manager on client engagements. Longer term professional development could involve support of business development, development of subject matter expertise in selected fields, a leadership role within the practice, or rotation into one of Hackett’s other lines of business.

The role requires the following personal and professional attributes:

• Intellectual curiosity and interest in performance management and strategy for business and support functions (Finance, HR, IT, Procurement) 
• Very strong organisational and project management skills, with the ability to prioritise tasks and activities across multiple, simultaneous projects
• High degree of professionalism and ability to interact and engage clients, ranging from administrative resources through to C-Level executives, using empathy, content knowledge and personality to build long-term relationships
• Very strong analytical skills, especially relating to the ability to collate large amounts of data and then identify and concisely communicate insights gained from this information
• The ability to work independently without close supervision as well as in small teams of professionals across all of Hackett’s line of business
• Trustworthiness and personal integrity when accessing confidential Hackett and client data and information which is commercially sensitive
• Numerical literacy, strong MS Office skills and an eye for detail
   

Non-mandatory but beneficial skills include fluency in a second language (besides fluent English).
 

The associate consultant should also be willing to travel (the role combines onsite and offsite work) and has the permanent right to work in the UK.
 

The associate consultant would report into one of Hackett’s managers/directors in the EMEA benchmark practice. The role is in London.
 

The associate consultant will be trained in Hackett’s methodology and IP via a combination of modular training courses, consulting soft-skill training as well as ‘on the job’ experience working directly with clients. Hackett consultants / senior consultants benefit from exposure to a wide range of clients in different industries and with different challenges, a high degree of responsibility and access to senior client executives early in their career, the opportunity to travel and work with a team of highly motivated professionals, in addition to a competitive starting salary, performance-related bonus and annual pay review.
 

ABOUT THE HACKETT GROUP
The Hackett Group is the world’s leading IP led consulting firm, working with business leaders across the globe 
to address key issues and challenges across the G&A organisation, from strategy to execution. 
www.thehackettgroup.com The European practice for Hackett is well established across Transformation, 
Benchmarking and Advisory. (Advisory is a multi-year programme-based model providing intellectual property 
and coaching to a wide client base). We are now strengthening, building and expanding – our Transformation 
capability across our European practice. Working with C-suite executives and leadership teams, we design and 
implement change/ transformation programmes to deliver World-Class performance. Hackett’s unrivalled data 
and intellectual property allows us to engage clients more objectively than any of our competitors. However, 
we also need to have the skills and gravitas to support our clients in deploying such solutions on a business led 
basis.

WHAT IS BENCHMARKING?
Hackett leverage benchmarking to help our clients understand a) where are they today, b) how their performance compare to others, c) where and how big are the gaps, d) what is driving those gaps and e) how to close those gaps. We use the power of benchmarking to provide fact-based analysis to help clients set the right ambition level underpinned by proven best practices to achieve Digital World Class performance.
 

HOW DO WE HELP OUR CLIENTS?
Through a combination of unrivalled Intellectual Property, proven tools, technology, definitions, metrics and knowledgeable and experienced consultants we work with our clients to establish a robust performance baseline looking at both operational excellence and business value. We use these quantitative and qualitative insights to provide clients with pragmatic & proven solutions and recommendations to build a service delivery model which will deliver significantly improved SG&A performance to better support the business.
 

WHY WE’RE DIFFERENT
Hackett’s benchmarking capabilities are unparalleled, and widely recognised as the gold standard. Leveraging hundreds of processes, thousands of performance indicators and datapoints, Hackett has the deepest, richest and most robust SG&A benchmarking dataset in the world. This Intellectual Property, combined with our experienced resources, collaborative working style and digital toolset allows us to deliver unrivalled insights on functional performance to help C-Level executives set realistic but ambitious performance targets while accelerating and de-risking their transformation journey.

https://www.thehackettgroup.com/careers/