Associate Configuration QA Support @DARWIN

We are seeking a talented individual to join our Darwin New Implementations team at Marsh. This role will be based in Cluj-Napoca. This is a hybrid role that has a requirement of working at least three days a week in the office. 

Darwin is part of Mercer Marsh Benefits (MMB), a 7,000-person strong community of specialists in health, benefits, and employee wellbeing. This affords us a massive opportunity to impact the lives of tens of millions of people around the world. Darwin is changing benefits for good in eight out of the top ten technology companies in the world and has a wealth of clients across a diverse range of sectors. In fact, more than 2 million people are already using our platform. 

Here at Darwin we don’t just get the job done, we go the extra mile. We strive to achieve one extra degree in all we do. We can do this because we have amazing people who do awesome things. Wherever we are in the world we inspire connections and take great care to make working at Darwin a rewarding and meaningful career experience. 

We are now part of Mercer Marsh Benefits (MMB), a 7,000 person strong community of specialists in health, benefits and employee wellbeing. This affords us a massive opportunity to impact the lives of tens of millions of people around the world. 

Darwin™ is a market-leading and specialized global platform that requires specific training and accreditation for consultants to be proficient in delivering programs and projects. Darwin is changing Benefits for Good. Our unique and innovative SaaS (Software as a Service) platform has transformed the employee benefits industry. We are fast paced, ambitious, people-focused and on a journey to innovate and develop products that truly impact people’s lives and the market in which we operate. 

The Associate Configuration QA specialists have an exceptional understanding of benefits and how these are tested, being able to perform end to end manual testing on Darwin builds, alongside with the end user experience. They are expected to be able to scope and test basic to medium complexity Darwin Evolve functionalities, based on client requirements. 

We will count on you to:  

Adhere to the QA methodology and internal working procedures in order to ensure the quality of the delivered product: 

•  Determine the scope of testing - in order to achieve a complete understanding of the testing criteria, seek information and explanations from appropriate sources and documentation; 

•  Develop and execute basic to medium test cases/scenarios without supervision, based on the internal ways of working; 

•  Proficient in understanding the defect (bug) management lifecycle process; 

•  Validate all the defect fixes for the issues reported and run regression testing, while closely following the established business SLAs; 

Learn and apply the Delivery QA processes used in process of delivery alongside with our internal tools: 

• Gain a strong understanding of all Darwin™ areas relevant to testing the end-to-end Darwin™ configuration, as well as the end user experience; 

• Use Jira as internal Darwin™ tool for project tracking and monitor the work via the tools provided in JIRA; 

• Gain a strong understanding of the delivery methodology and demonstrate you follow it, by adopting the best practices according to your role; 

• Ensure the project quality gates have been followed throughout the testing phase. 

What you need to have:   

• Be a good team player by displaying consistent teamwork abilities while also showing strong work ethics; 

• Minimum 1 year experience in software testing (ISTQB Foundation Certification is a plus, but not mandatory); 

• Knowledge of test management tools (Eg JIRA) 

• High analytical skills: ability to collect and analyse information, problem-solve, and make decisions; 

• High technical skills: ability to perform tasks that require the use of certain tools, and the technology required to master their intended uses in a variety of scenarios; 

• Good knowledge of the software testing process (quality assurance methods & methodologies, defect management process); 

• Numerical reasoning & mathematical skills; 

• Logical thinking & problem solving skills; 

• Good communication skills - both verbal and written; 

• Fluent in English (B2 – C1). 

What can you expect?  

• Fast-paced, agile work environment and the opportunity to work with our impressive clients 

• Yearly budget and the opportunity to build your own flexible benefits package; 

• An opportunity to work in a fast developing, innovative company with lots of room for growing;  

• Work as part of a geographically distributed team, with colleagues in the UK, Romania, India, Singapore and the US; 

• A fail-friendly environment that encourages learning and initiative; 

• Extra day off on your birthday and special events; 

• Pension, Life and Medical Insurance; 

• We champion flexible working, and our mission is to help you find YOUR work-life balance, whether that's standard working, part-time working, flex-time working, compressed hours, or working from home. 

What makes you stand out?  

• High analytical skills 

• Structured and well organized, with a positive, can-do attitude 

• Knowledge of Atlassian tools is mandatory (e.g. Jira, Confluence) 

  
Why join our team:  

• Work in an environment that empowers individuals to reach their full potential, fostering personal and professional growth 

• We help you be your best through professional development opportunities, interesting work, and supportive leaders; 

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities; 

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being;