We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Primary Job Duties & Responsibilities
Provide problem diagnosis and resolution
Respond to requests, from internal and authorized external business units, in a timely manner
Evaluate the latest in technology to determine what solutions guide the company towards our long-term goalsAuthor documentation and training materials for team members and supporting compliance evidence collection efforts
Manage and mitigate policy compliance violations such as geo-fencing, restricted applications etc.
Administration of Azure Cloud and AWS environment
Administration of Azure Backup
Administration of Azure Patching
Adminsistration of Windows Servers
Administration of roles and features of Windows Server OS 2019/2022
Deploying on-prem and cloud VMs
Deploying lower level resources in Azure, such as Storage Accounts, Private Endpoints, RSVs
Administration of SSL certificates through Digicert platform, and deploying SSL certificates on VMs
Vulnerability Management, resolving vulnerabilities and across Cloud and on-prem infrastructure
Deploying cloud resources using GitHub and Terraform
Administration of DNS hosted domains using cloudflare/GoDaddy
Administration of Active Directory, Domain Controllers and DNS
Administration of AVD infrastructure and all related host pools, applications, and storage
Infrastructure troubleshooting during company incidents
Creating and completing Change and Problem requests/tasks
Minimum Requirements
Knowledge in Active Directory
Understanding of DNS
Knowledge of AVD and related infrastructure
Knowledge of Azure Cloud Platform
Understanding of Patching and Backups
Understanding of Windows Server OS
Good verbal and written communication skills, as well as the ability to work collaboratively with other departments and functional areas
Proven ability to prioritize and multi-task
Preferred Qualifications
- Experience working with Call Center Technology systems
- Intermediate skills in MS Office, particularly Excel
- Strong critical thinking, analytical, and data entry skills
- Sound judgement in handling/escalating difficult situations
- Good interpersonal and conflict resolution skills
- Ability to work under pressure
Education:
- High School Diploma. Associate/Bachelor's degree preferred.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$26.74 - $71.30This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
CVS Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CVS Health and has not been reviewed or approved by CVS Health.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive for benefits-eligible colleagues, including medical, dental, and vision with free preventive care and access to virtual care and select no-cost MinuteClinic services. Mental health support is also highlighted with no-cost confidential counseling sessions per issue.
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Retirement Support — Retirement benefits include a 401(k) with a dollar-for-dollar match up to 5% after meeting service and hours requirements. Ownership programs are also offered through an employee stock purchase plan with a stated purchase discount.
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Pay Growth & Progression — A companywide minimum wage floor establishes a baseline that is framed as a positive starting point in some roles and markets. Unionized or high-cost areas are described as having clearer wage scales and step-ups that can materially lift pay over time.
CVS Health Insights
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What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
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