Associate Communications Representative - Graduate Development Program

National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. If you are ready to join an engaging and driven team such as ours, we would love to hear from you!

Since 1989, National Interstate has specialized in serving the insurance needs of the wheels-based transportation industry. Our steadfast focus on developing niche expertise in product design, loss control and claim services has made National Interstate one of the most respected names in commercial transportation insurance today. (https://natl.com/)

National Interstate Insurance is looking for an Associate Communications Representative, part of our Graduate Development Program, to join their team. This individual will work a hybrid schedule out of the Richfield, Ohio office.

Essential Job Functions and Responsibilities

• Assists in researching, preparing, and writing articles for internal and/or external communications, which may include general announcements, presentations, newsletters, advertisements, content for internal/external web sites, and/or communications to customers. Ensures communications are appropriate, accurate and grammatically correct. 
• Assists in confirming and/or reviewing artwork, logos, layout, and visual brand.
• Assists in distributing materials via multiple media, ensuring compliance with procedures, company policy, and corporate identity.
• Assists in identifying and documenting customer objectives, audience, standards, timing, budget, and distribution methods. Assists in educating customers about communication review process and procedures.
• May assist in planning and organizing activities and events for customers or employees relating to trade shows, special promotions, rollouts, product launches, and public/community relations.
• Assist in maintaining company archives/libraries for photographs, logos, graphics, communications, newsletters, press releases, and other communication materials.
• May assist in routing and securing appropriate approval.
• May assist in responding to routine inquiries, requests, concerns, and/or complaints. Refers non-routine inquires to more experienced staff.
• Develops basic knowledge of regulatory guidelines and agencies pertaining to communications, advertising, and marketing materials.
• Assist in social media content development, including copywriting and production of supporting images/video, as well as digital marketing implementation and data analysis, including email marketing and SEO management.
• Performs other duties as assigned.

National Interstate and Vanliner’s Graduate Development Program, Ignition 

During the program you will:

• Participate in instructor led, self-paced and on-the-job training, gaining a true understanding of what National Interstate does and how your role fits in the big picture.
• Become immersed in our company by learning our business model and value proposition.
• Gain exposure to other areas of the business outside of your discipline through interactive presentations from industry experts.
• Sharpen professional skills through weekly personal development trainings.
• Develop your professional network with leaders and fellow participants through weekly teambuilding and social activities.

The program is taking place in June 2025. The role will be expected to work in the Richfield, Ohio office.

Job Requirements

Education: Bachelor’s degree or equivalent.

Field of Study: Business, Communications, Marketing, English, Journalism or a related discipline.

Experience: Generally, 0 to 3 years of related experience. 

Company:

NIC National Interstate Corporation

Benefits:

Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.

We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.

Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.