Associate Cloud FinOps Manager

Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.

Job summary

The Associate Cloud FinOps Manager plays a key mid-tier role in supporting the financial and operational performance of CDW's small to mid-tier customer accounts. This position focuses on developing and maturing FinOps capabilities while supporting senior Cloud FinOps Managers in delivering governance, analytics, optimisation strategies, and value-led customer engagement.

The role contributes to continuous improvement through detailed analysis of cloud expenditures, identifying cost-saving opportunities, supporting forecasting and budgeting processes, and helping customers adopt best practices. While guidance will be provided, the Associate Cloud FinOps Manager is expected to demonstrate growing independence and ownership of customer deliverables, ensuring strong financial stewardship across assigned accounts.

What you will do

• Sales Support: Collaborate closely with our sales organisation in pre-sales activities to drive new business opportunities. Support sales teams by providing technical insight, baseline analyses, and introductory FinOps materials.
• Assist in crafting proposal content that highlights the value of Cloud FinOps for small to mid-tier customers.
• Strategic Planning: Support senior team members in developing cloud financial strategies tailored to small and mid-tier clients. Assist in establishing governance frameworks that ensure effective cost control and value realisation.
• Customer Collaboration: Engage with customers to understand their cloud usage patterns, cost drivers, and business goals. Provide analysis and recommendations that help optimise costs and improve visibility.
• Technical Advice: Contribute to optimisation initiatives by helping analyse resource utilisation, configuration efficiency, tagging hygiene, and commitment strategies.
• Advanced Analytics Support: Assist in producing usage trend analysis, anomaly detection, forecasting support, and cost modelling for customer accounts.
• Reporting & Dashboards: Prepare and maintain financial reports, dashboards, optimisation summaries, and KPI metrics for assigned accounts.
• Training & Education Support: Help create training materials and support senior team members in delivering FinOps education workshops to customers.
• Relationship Building: Build strong working relationships with customer contacts, partner teams, and internal stakeholders to ensure collaborative engagement.
• Event Participation: Attend internal and customer-facing sessions to support the promotion of CDW's Cloud FinOps capability.
• Product Development Support: Contribute ideas and operational insight to help improve and mature CDW's Cloud FinOps services.
• Continuous Learning: Stay informed on cloud pricing, industry trends, optimisation techniques, and emerging FinOps disciplines including GreenOps, SaaS optimisation, SAM, and ITAM.
• General Responsibilities: Perform duties as required by the evolving needs of customer accounts and CDW's service model.

The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

What we expect of you

• Solid experience working with cloud technologies across AWS, Azure, or Google Cloud, with an understanding of how services are architected, consumed, and billed.
• Strong grasp of cloud financial management disciplines, including cost allocation, budgeting and forecasting, optimisation strategies, and operational reporting.
• High level of analytical capability, with the ability to interpret technical, financial, and usage data to produce meaningful insights for customers.
• Familiarity with platforms such as CloudHealth, AWS Cost Explorer, Azure Cost Management, or a clear ability and willingness to develop deep expertise in these tools.
• Excellent communication and presentation skills, with the ability to translate complex technical and financial information into clear, actionable guidance for stakeholders at all levels, including senior leadership and C-level customer executives.
• Highly organised and detail-driven, capable of supporting multiple customers and workstreams in parallel while maintaining accuracy and quality.
• Collaborative mindset, able to work effectively with senior FinOps practitioners, engineering teams, and cross-functional stakeholders to drive measurable outcomes.
• Beneficial but not essential: exposure to GreenOps, SaaS optimisation, Software Asset Management (SAM), or IT Asset Management (ITAM).

• Self-motivated, accountable, and committed to continuous professional development, including cloud and FinOps certifications.

CDW is committed to being an AI-fluent organization

We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances- not replaces- human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.

Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.

About Us

CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do- it's how we do it. At CDW we act as one- building trust, speaking candidly, and working together to achieve more. We play to win- focusing on what matters most and delivering for our customers. And we think forward- staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees- working together to solve complex challenges and deliver real impact for our customers and communities.

As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next.

Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.