Associate, Client Strategy

Posted 10 Hours Ago
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Hiring Remotely in US
Remote
1-3 Years Experience
AdTech • Marketing Tech
The Role
The Client Strategy Associate will support the Brand Success team by managing brand accounts, facilitating external meetings, maintaining account data, and collaborating on project timelines. They will help ensure brand retention and optimize the client experience on the platform.
Summary Generated by Built In

ShopMy is a platform used to effortlessly integrate all aspects of creator marketing, from talent discovery to brand collaboration and monitoring. The world’s leading brands have established robust creator marketing programs with us because we enable brands to discover new creators, execute gifting campaigns, provide commissionable codes, and manage communications all in one (beautiful) place.

Additionally, ShopMy has attracted the attention of today’s most popular talent- These creators utilize ShopMy to build digital storefronts from a catalog of millions of products, chat directly with top brands via ShopMy’s mobile app, and generate commissionable links for their audience. To date, ShopMy creators have earned tens of millions in commissions.

ShopMy is committed to finding the strongest candidates who share their passion for delivering exceptional product solutions to elevated brands and creators.

About the role...

We are seeking a Client Strategy Associate to join our Brand Success team, where you will help manage and optimize our portfolio of brands on the platform. The retention of our brands is at the forefront of ShopMy's focus, and will play a crucial role in our growth, scale and success. The role enables our Client Strategy Managers to further elevate our brands' experience and success on the platform. 


Responsibilities...

  • Assist Client Strategy Managers in the day-to-day management of brand accounts, ensuring timely and accurate execution of deliverables.
  • Attend external meetings with our brands to track and execute needs and associated action items.
  • Maintaining important up to date account data and recording appropriately.
  • Ad-hoc projects across the organization and maintain project timelines to ensure completion.
  • Collaborate with other Associates / Senior Associates to ensure best practices and streamlined efficiency.

Our non negotiables…

  • Bachelor’s Degree
  • 1-3 years in account management, project management or other client facing roles
  • Expert in Google Suites, Zoom & Microsoft Office
  • Experience as Account Coordinator, Assistant or similar role is preferred
  • High level of organization with an eye for detail
  • Excellent communication both written and verbal 
  • Highly adaptable to our brand’s changing needs and goals
  • Team player with the ability to step up wherever needed


Additional skills and attributes we’re hoping to find…

  • Remote startup experience
  • Ability to execute under tight deadlines and urgent requests
  • Familiarity with Hubspot
  • Knowledge of the creator economy and affiliate market 

ShopMy offers a bundle of benefits on top of being a great place to work. 

Our teammates are provided benefits such as:

  • Medical & Dental Coverage at 70%
  • Equity in ShopMy
  • Flexible PTO
  • 14 weeks of parental leave
  • Reimbursements up to $200/month to spend on teammate outings
  • 401k program (3% automated contribution from ShopMy!)
  • ClassPass Membership
  • Company retreats
  • Opportunity to monetize your influence- all employees build out a ShopMy page!
  • Birthday PTO


The Company
New York, New York
159 Employees
On-site Workplace
Year Founded: 2020

What We Do

ShopMy is a premium, all-in-one, creator-centric ecosystem connecting top brands and influential creators. Our comprehensive solution streamlines partnerships with effortless seeding, affiliate, and paid—driven by direct communication and transparent analytics. Premium brands discover and access a curated creator network, while creators grow businesses and monetize content genuinely. ShopMy's intuitive, transparent, data-driven tools foster an authentic creator economy where both sides achieve measurable success

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