Associate Client Project Administrator (Hybrid - Flexible Options)

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Edgewood, NY
Entry level
Fintech • Financial Services
The Role
The Associate Client Project Administrator will join a team to provide corporate action support, execute mailings, analyze data, respond to client inquiries, and build client relationships while participating in projects and continuous process improvement. The role involves collaboration with clients and partners to ensure satisfaction and efficiency in operations.
Summary Generated by Built In

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

We are actively seeking an Associate Client Project Administrator to join in our Deer Park, NY office. In this position you will collaborate with clients, internal colleagues, and external partners to execute and fulfill corporate action distributions to shareholders.

We are made up of high-performing teams that meet in person to learn and collaborate as needed. This role is considered hybrid, which means you’ll be assigned to a Broadridge office and will work both on-site and remote.

Responsibilities:

  • Act as member of an operations team that provides corporate action support to over 130 bank/broker clients.
  • Execute mailings based on issuer requirement and custodial participation expectations.
  • Monitor the effectiveness of systems, policies and procedures and make appropriate recommendations to ensure daily operations are efficient.
  • Have a logical approach to gathering data and analyzing it to solve client inquiries.
  • Act as the front line; supporting members of the team and management to maintain and grow our client base.
  • Participate on a team as an up and coming client advocate and interfaces between all departments.
  • Learn from the team role models regarding consistent implementation of standard methodologies with regard to client interactions and departmental procedures.
  • Participate in ongoing projects, including drafting written requirements or procedures as requested.
  • Research and respond, in a timely manner, to requests from clients or associates regarding their needs and interests.
  • Partner internally, as well as with other departments, to continually add efficiency to the day-to-day processes.
  • Develop favorable client relationships in order to identify additional service needs and ensure client satisfaction.
  • Facilitate support of business continuity testing and documentation
  • Participate in client meetings, product demos, and business reviews on and off site to build stronger business relationships.

Qualifications:

  • BA/BS degree preferred.
  • Voluntary Corporate Actions experience is a plus.
  • Ability to work in a highly collaborative team environment: reliable, clear communicator, respectful, active listener and share team inbox responsibilities.
  • Ability to work well independently as well as part of a team; ability to think from a new perspective and creatively.
  • Willingness to accept responsibility or to account for one’s actions.
  • Self-starter with excellent interpersonal skills; Excellent negotiation and analytical skills.
  • Strong problem-solving skills: able to gather data, determine the root cause, solve for the future.
  • Strong organizational skills and attention to details.
  • Ability to prioritize effectively, multitask, and manage time appropriately.
  • Proficiency in Microsoft Office Suite.

Compensation Range: The salary for this position is $27 hourly. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.
Bonus Eligibility: Bonus Eligible
Benefits Information: Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.

#LI-DS1
#LI-Hybrid

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. 

US applicants: Click here to view the EEOC "Know Your Rights" poster.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com.

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The Company
HQ: New Hyde Park, NY
14,000 Employees
Hybrid Workplace
Year Founded: 2007

What We Do

Broadridge Financial Solutions, Inc. (NYSE: BR), is a global fintech leader, delivering technology-driven solutions that drive digital transformation for banks, broker-dealers, asset and wealth managers and public companies. At Broadridge, we are committed to making a difference. Our unique culture is guided by the Service-Profit Chain—the idea that success is mutual, directly connecting employee engagement, client satisfaction, and the creation of stockholder value. We enable better financial lives by providing the critical infrastructure that powers investing, corporate governance and communications. A certified Great Place to Work®, Broadridge is part of the S&P 500® Index, employing over 14,000 associates in 21 countries.

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