Associate City Head - Commercial (Alexandria)

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

We are looking for an Associate city head to join our team and be part of our growth. If you’re a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.

As the Assocaite city head you are Responsible for the City of in terms of Strategy, Growth, Driving Sales, Account Management, and marketing by understanding the city’s performance drivers and KPIs and setting targeted strategies, objectives, and an action plan.

WHAT’S ON YOUR PLATE:

• Design a strategic business plan to achieve sales and revenue objectives and targets on a Monthly, Quarterly, and yearly basis.

• Responsible for identifying growth areas and setting achievable targets for new acquisitions and live restaurants in his/her area.

• Manage the overall city’s performance (operating at the lowest level of detail across zones to win with partners, customers, and riders)

• Plan and align with the cluster Marketing team to execute on-ground activities in line with the company’s marketing strategy, ensuring continuous generation of sales opportunities.

• Handle and facilitate Logistics implementation in alignment with the Logistics Function SOP.

• Monitor competitor activities and set plans to improve the restaurant's potential growth.

• Generate extra revenue through team achievement of non-commission revenue (advertising) deals.

• Manage and follow up on the team’s daily/weekly tasks closely, to ensure a high level quality performance and targets are achieved through coaching, motivating, and guiding the team to full capacity.

• Evaluate and assess targets on an individual level and provide objective feedback to support team members in their growth.

• Scale the team according to the current portfolio of brands and onboard new joiners.

• Create detailed reports to help the team achieve targets and maintain accurate records of restaurants’ details, such as accounts

• Integrate team tasks on the corresponding tools and dashboards used within the company.

• Collaborate with different internal teams to reach the designated KPIs and work closely with the Marketing, Finance, Operations, and Logistics Departments.

• Apply Talabat policies and procedures in the cluster to ensure the consistency of operations and culture.

• Work closely with the Public Relations and Communications department to represent the city and business at external events.

WHAT DID WE ORDER:

• 8+ years of experience in Sales, Account Management, Operations, Management or related field

• 5 years of leadership and management experience

• In-depth Knowledge of the Food Industry Market.

• Knowledge of professional proposals and pricing models.

• Knowledge of CRM.

• Proper and Direct Team Management Experience.

• Strong analytical skills.

• Strong leadership skills.

• Excellent Communication and interpersonal skills.

• Advanced English language speaker.

• E-commerce Experience is an advantage.

• Excellent Interpersonal and influencing/stakeholdering skills required across all levels internally and externally.

• Based in Alexandria or available to work from Alexandria on weekdays.