Associate Chief of Staff, CEO

**This role is located in Somerville, MA - We are a hybrid work environment and this role requires in office presence 4-5 days a week.**

Tulip, the leader in frontline operations, is helping companies around the world equip their workforce with connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Companies of all sizes and across industries have implemented composable solutions with Tulip’s cloud-native, no-code platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting productivity, capturing and analyzing real-time data, and continuous improvement.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany and Hungary. Focused on composable, human-centric solutions for industrial environments, Tulip is disrupting the MES category and has been recognized as a World Economic Forum Global Innovator. Tulip has also been named one of Energage’s Top Workplaces USA and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work” for 2024. 

About You:

• Self-starter with a bias towards action – proactive, not reactive.
• Detail-oriented, results-driven, and can keep track of many threads at once.
• Exhibits grace under pressure and stays calm in the face of challenges and obstacles.
• Can rapidly context-switch between very different tasks/environments.
• Results-driven and practices extreme ownership.
• High level of discretion and commitment to confidentiality.
• A true team player who can build strong relationships across departments and countries.
• A swiss army knife, driven by a desire to learn.
• Values direct, constructive, real-time feedback.

What skills do I need? 

• 3-5+ years of experience in project management, business operations, event planning, or C-Level executive support.
• A proven ability to effectively manage multiple projects and workstreams simultaneously in a dynamic environment.
• Superb organizational and time management skills, with a keen eye for detail.
• Excellent verbal and written communication abilities, enabling clear and effective interactions
• Strong working knowledge of MS Office and Google Suite applications.
• Experience in a startup or fast-paced environment is a plus.

Key Responsibilities:

• Work closely with the executive team, owning administrative and logistical tasks and ensuring smooth and efficient daily operations. 
• Complex calendar and schedule management, strategically prioritizing and optimizing the executive time across internal and external engagements. Anticipate the needs and implement processes that maximize his productivity and efficiency.
• Act as the central hub for executive team communications via phone and email, representing the executives in interactions with company leadership, employees, customers, and investors.
• Organize and track all pending items for the executive team. Draft email correspondence on behalf of the executive team.
• Manage preparations for meetings, including coordinating schedules, sending invitations, arranging the meeting space, tech setup, ordering food and making reservations, greeting visitors, and distributing any briefing and presentation materials.
• Participate in meetings as needed to take minutes and proactively follow up on action items with stakeholders across Tulip, collaborating across teams to complete all tasks by their deadline. 
• Book tickets, accommodations, and car rentals for executive travel. Manage the timely preparation of briefing and presentation materials, and consolidate all information into detailed itineraries.
• Track budget and expenses.
• Planning and execution of logistics related to departmental onsites/offsites and company events.
• Work closely with the executive communication function to plan and execute leadership communication strategy. 
• Ad-hoc projects as needed.

Key Collaborators:

• CEO Office
• Tulip Leadership
• Operations Team
• People Operations Team
• Marketing Team

Working At Tulip

We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered. 

We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:

• Direct impact on product and culture
• Company equity
• Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K)
• Flexible work schedule and unlimited vacation policy
• Virtual company events and happy hours
• Fitness subsidies

We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.