Job Description:
The Opportunity Ahead
Play a key role in operations by working with suppliers and a series of cross-functional teams to ensure end to end order management. You will apply established processes to manage day-to-day activities, operating independently on routine tasks while receiving guidance on new or more complex situations. In this role, you will contribute to operational efficiency and help build strong, effective supplier relationships.
What We Can Offer You
Contribute to procurement activities that support supplier performance and the effective delivery of operational processes
Manage purchase order placement and contribute to vendor management processes, ensuring consistency, accuracy, and efficiency across global suppliers
Work closely with cross-functional teams including Customer Service, Fulfillment, Finance, and Product to resolve day-to-day queries and operational issues
Develop and apply experience in supplier relationship management and procurement operations
Maintain and ensure vendor data accuracy by validating supplier information within established processes
Apply and further develop your analytical and business skills through working with Excel, reporting, and cross-functional collaboration
Gain exposure to process improvements and contribute to enhancing procurement workflows and turnaround times
What You Bring
Strong communication skills and a collaborative mindset, with the ability to build effective working relationships across teams
Demonstrated interest in developing a career in procurement and vendor management
Experience managing stakeholder and/or customer expectations in a professional environment
Proficiency in data analysis (e.g., Excel) and the ability to work with operational data to support decision-making
Familiarity with ERP and/or CRM systems, and experience with customer/vendor processes, including escalations and resolution
Ability to communicate information clearly, including experience presenting insights or updates where required
Strong business acumen with an understanding of how cross-functional teams contribute to overall business success
Your Achievements
Contributed to and supported the management of supplier relationships, customer interactions, or vendor processes
Resolved supplier or customer issues within defined processes, escalating more complex cases as needed
Produced and maintained accurate data reports to support team operations and decision-making
Collaborated with cross-functional teams to deliver efficient and positive outcomes
The Company:
At Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, innovative with a growth mindset
We love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.
Did you know we have an award-winning culture across EMEA and North America:We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large-sized workplace category. We were also recognised as the Best Workplace for Women and the Best Workplace in Technology in 2020, 2021, and 2022.
In 2021 we were named as #2 Best Workplace in Europe in the medium-sized workplace category.
We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as the Best Place to Work in Boston, U.S. Best Large Places to Work, and U.S. Best Places to Work.
There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.
Our core values are Respect, Determination, Innovation, and Imagination.
Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based solely on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Skills Required
- Strong communication and collaborative skills
- Demonstrated interest in developing a career in procurement and vendor management
- Experience managing stakeholder and/or customer expectations
- Proficiency in data analysis (e.g., Excel)
- Familiarity with ERP and/or CRM systems
- Ability to present insights and communicate information clearly
- Understanding of supplier/vendor processes, including escalations and resolution
- Strong business acumen and cross-functional collaboration experience
What the Team is Saying
What We Do
Workhuman® is helping companies meet today’s biggest human capital challenges - including unprecedented turnover, employee engagement, hybrid work environments, and DE&I - through the Workhuman Cloud®, a secure SaaS platform that provides the industry’s best-in-class Social Recognition® solution. Co-Headquartered in Dublin, Ireland, and Framingham, Massachusetts, USA, Workhuman has been pioneering the human workplace to improve the employee experience at work, with solutions that engage with approx. seven million customer employees in 30+ languages, in 180 countries, generating 100 million moments of human connection. Workhuman, employs over 1,000 people – including over 500 humans in North America who sell and market our solutions and services at scale, committed to helping companies improve returns on their most important investment– their people.
Why Work With Us
We love what we do because we’re creating a better future for the workplace – and beyond – through our technology and our people. We’re building cultures of gratitude, celebration, and human connection for leading global brands – and that starts with our own. Here, you can bring your true, authentic self to work. Every day.
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Workhuman Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our humans do their best work in different ways, whether it’s in the office full time, on a hybrid model, or fully remote; aligned to the preferred ways of working of their specific departments or teams.
