Associate, Business Systems

Posted Yesterday
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Hiring Remotely in USA
Remote
85K-100K Annually
Mid level
Food
The Role
Support day-to-day business systems operations with focus on EDI monitoring, NetSuite testing/validation, data cleanup, and issue resolution. Investigate EDI and flat-file data issues, execute test cases, perform pre/post-deployment and regression testing, document results, and provide backup NetSuite admin and operational ownership across processes.
Summary Generated by Built In

Who We Are 

Chomps is America’s fastest-growing meat snack brand, redefining convenient snacking with a commitment to real ingredients and bold, satisfying flavors. Crafted from 100% grass-fed, grass-finished beef and venison, along with antibiotic-free turkey and chicken, each Chomps meat stick delivers 10+ grams of high-quality protein without sugar, hormones, soy, dairy, artificial preservatives, artificial nitrates, or MSG. Seasoned with a blend of flavorful herbs and spices, Chomps provides a nutritious protein snack for the whole family. As a minority-owned, family-operated, and B Corporation-certified business, Chomps prioritizes thoughtful sourcing and recently earned the non–ultra-processed food certification through the non-GMO project. Discover a new standard in snacking at www.chomps.com.

Traits of a Chompian 

If you’ve been called scrappy, resourceful, and persistent, then you might just be a Chompian. You’re a team player who’s self-motivated and action-oriented. You’re committed to delivering efficiency and accuracy, and you happen to be great at proactive cross-functional communication. You’re a critical thinker and a natural problem solver who enjoys details, research, and data. You take initiative and complete ownership of everything you do, and you’ll go the extra mile for your team, consumers, and audience. You’re hungry to learn with a passion to grow and improve every day. You also take a keen interest in health, fitness, and nutrition. Sound like you? Then we want to meat you.

*Accepting applications from 7/13/26 - 7/20/26 5pm CT

What You Will Do

The Associate, Business Systems supports day-to-day system operations with a focus on EDI monitoring, NetSuite solution testing and validation, data cleanup, and operational follow-through. This role acts as a first line of defense against routine issues, ensures custom solutions work as intended, and provides reliable backup coverage across critical processes. While the position works closely with business systems and integrations, it is not responsible for building or deploying NetSuite production code, writing EDI or integration code, or serving as a system architect or solution owner. Instead, the Associate, Business Systems focuses on validating solutions, troubleshooting issues, analyzing structured data and text-based files, and ensuring systems function as intended.

Responsibilities

  • EDI Monitoring & Investigation (Non-Coding)
    • Monitor daily EDI transactions (850, 860, 856, 810) and identify errors or exceptions.
    • Resolve routine and well-documented EDI issues using existing procedures. 
    • Investigate EDI issues using portals, logs, and supporting artifacts. 
    • Dive into flat files and text-based files (TXT, CSV, raw EDI) to identify data issues.
    • Escalate complex issues with clear documentation and evidence. 
  • Testing & Validation – NetSuite Custom Solutions
    • Test and validate custom NetSuite solutions including scripts, workflows, saved searches, and custom records. 
    • Execute test cases and validate real-world operational scenarios. 
    • Perform pre- and post-deployment validation. 
    • Conduct regression testing to prevent unintended impacts. 
    • Document test results, defects, and validation outcomes. 
  • Data Cleanup & Data Quality
    • Perform structured data cleanup in NetSuite across customers, items, and transactions. 
    • Identify and correct data inconsistencies caused by integrations or EDI issues. 
    • Validate data accuracy following deployments and configuration changes. 
    • Learn Chomps Item Structure to provide insights and cross functional support. 
    • User and Role clean up. 
  • Operational Ownership & Backup Coverage 
    • Own assigned work from intake through resolution. 
    • Provide reliable backup support using documented SOPs. 
    • Ensure issues are fully closed and documented.
    • Learn about NetSuite Standard Process at Chomps including but not limited to Sales Orders, Purchase Orders, Journal Entries. 
    • Become a secondary NetSuite admin and backup during vacations etc…  

Who You Are

  • 3 - 5 years experience in systems, operations, analytics, or technical support. 
  • EDI experience required.
  • Exposure to NetSuite preferred. 
  • AI Exposure preferred.
  • Comfortable working with structured data and files. 
  • Strong documentation and communication skills. 
  • Experience communicating with external and internal partners, both written and verbally.
  • Aren't afraid to troubleshoot a problem and find a solution.
  • Tries all the resources they have available first before looking for assistance.
  • Willing to work with support and cross functional teams to solve problems.
  • Willing to take leadership.
  • Handle projects through completion.  
  • Willing to fully understand existing process and follow it until one day there is a need for change.

Position: Associate, Business Systems

Reports to: Director, Business Systems

Location: Remote

Type: Full-Time, exempt

Salary Range Opportunity:

  • The salary range for this role is $85,000 - $100,000 + 15% annual bonus

Compensation Philosophy & Total Comp:

  • Our salary ranges are based on verified market data and our philosophy of paying competitively for our size and industry.
  • Individual pay rate decisions are based on several factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.
  • In addition to base salary, full-time team members receive medical, dental, and vision insurance, 401K 6% match, and monthly reimbursements for wellness and home office.

Other Perks:

  • Ability to make an impact: Join a rapidly growing and entrepreneurial-spirited team at a pivotal point to positively impact the food industry. 
  • Opportunities to grow: Advance within Chomps quickly based on outstanding performance.
  • Unlimited PTO and 15+ paid holiday days. Hybrid & flexible remote schedule. Chicago office open to those in the area.
  • Paid maternity and paternity leave.
  • Bi-annual total team in-person activities.
  • Company-wide Continual Education budget.
  • Unlimited snacks: Enough meat sticks that if you wanted to eat your body weight in them you could (no judgment here).

Our Commitment

Chomps is committed to a diverse and inclusive workforce. To achieve our mission of making nutritious food more accessible we greatly benefit from a range of perspectives, which comes from diversity of all types, at all levels of the organization. Achieving true diversity and inclusion is the right thing to do and the smart thing for our business. 

We're aware of the research showing that historically underrepresented groups are less likely to apply for a job if they don't believe that they meet all of the criteria. Do you hesitate to submit an application because you believe you need to check every box? Please apply anyway with a thoughtful cover letter! We would love to hear from you to discuss how you can help us build a great team at Chomps. 

You must reside in the United States to be considered for this position. Chomps does not provide employment-based visa sponsorship at this time. Candidates must be authorized to work in the U.S. without the need for visa sponsorship now or in the future.

Important Notice:

It has come to our attention that fraudsters have been posing as Chomps employees or recruiters and contacting job-seeking candidates regarding potential job opportunities. These fraudulent messages sometimes include a request for payment and confidential personal information. Please note that the Chomps recruiting process does not include asking candidates for payments or other confidential financial information. If you are applying for a job, you can confirm the legitimacy of a job posting by viewing current open roles: https://chomps.com/pages/chomps-careers. If you have questions please email us at [email protected]

Skills Required

  • 3-5 years experience in systems, operations, analytics, or technical support
  • EDI experience (monitoring and investigation of 850/860/856/810 transactions)
  • Exposure to NetSuite (testing, validation, saved searches, workflows, custom records)
  • Comfortable working with structured data and flat files (CSV, TXT, raw EDI)
  • Strong documentation and communication skills; experience communicating with internal and external partners
  • AI exposure
  • Authorized to work in the U.S. without visa sponsorship
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The Company
HQ: Naples, FL
46 Employees
Year Founded: 2012

What We Do

Chomps is a better-for-you meat snack brand with products made from the highest-quality, sustainably sourced proteins and no hidden, harmful ingredients. Chomps beef and venison are 100% grass-fed and finished, our turkey is free range, and all of our proteins are hormone free, antibiotic free, and humanely raised. Chomps meat snacks never contain added sugar, artificial preservatives or colors, MSG or fillers and are free from the top 8 allergens. Our mission is to inspire a healthier way of snacking by providing high-quality, protein-packed snacks with simple, real food ingredients. At Chomps, there are no compromises or cutting corners - our products are delicious and nutritious. Find us on Amazon, Thrive Market, Chomps.com. With exciting new retail launches, you can now find us in the aisles of Whole Foods, Sprouts, Kroger and Walmart in addition to Trader Joe's, Safeway, Albertson's and other retailers across the country.

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