Associate Business Systems Consultant

Posted 17 Days Ago
Be an Early Applicant
North Chicago, IL, USA
Hybrid
97K-184K Annually
Senior level
Healthtech • Pharmaceutical
The Role
Serve as IT system owner and strategic technology consultant for R&D Discovery and CBSO. Analyze business processes, gather and document requirements, lead projects and testing, drive change management, and identify opportunities to apply AI, knowledge graph, and connected-data solutions. Manage stakeholders, coordinate technical teams, ensure policy compliance, and support audits and inspections.
Summary Generated by Built In
Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology, and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

At AbbVie, we believe the paths we take to achieve our breakthroughs matter. That how we get there is just as vital as the outcome. So, we get there together, all of us asking bold questions and finding new answers. Being flexible in the ways we grow and learn. And strengthening our culture built on deep, honest collaboration. For those who honor small wins and push past wrong turns, for anyone who thrives taking on the tough challenges with a diverse team: we are ready for you. 

In AbbVie Business Technology Solutions (BTS), we are shaping the digital transformation accelerating the future of medicine, taking on tough challenges through deep, honest collaboration. For anyone who wants to use technology and data to make a difference in people’s lives, contribute to the digital transformation of a leading biopharmaceutical company, and secure sustainable career growth within a diverse, global team: we are ready for you. 

Join our collaborative and global team as an Associate Business Systems Consultant (Assoc. BSC) supporting the IR Discovery team. In this role, you will have the opportunity to enhance your business-tech skills while contributing to AbbVie's mission of positively impacting patients' lives by advancing the future of medicine. Our organization invests in customized career development, providing you with the tools and resources needed to succeed. 

Responsibilities:

  • Provide direct partnership and IT system ownership in support of stakeholders in R&D Discovery and Corporate Business and Strategy Office (CBSO). 
  • Provide strategic technology consultation, guidance, and leadership (where appropriate) for business/domain initiatives.
  • Develop and lead plans necessary to deliver the technological capabilities needed to enable business objectives.
  • Analyze business processes; elicit, analyze, and document business requirements; identify, create proposals, and present alternative solutions, assesses feasibility, and makes recommendations typically seeking to exploit and leverage new or existing IT technology components; Change management; And lead, coordinate/perform testing, verification, and validation of requirements. 
  • Responsible for compliance with applicable Corporate and Divisional Policies and procedures. 
  • Work with business teams to understand specific business processes, business drivers, and business strategies across multiple functions; Identify, prioritize, and communicate resulting needs and opportunities for business process improvement that can be enabled via technology. 
  • Use appropriate tools to collect, correlate, and analyze data; record and maintain technical system and SDLC documentation and training materials. Conduct testing and develop preliminary findings. Adhere to AbbVie system standards and procedures. 
  • Manage projects according to project scope and milestones. Determine approach and solution to problem when issue is within scope. Guide the efforts of technical teams.
  • Proactively investigate and understand capabilities of existing systems and technologies already in use across the business area and similar and interconnected business areas in AbbVie; Investigate emerging internal and external technologies and actively connect these capabilities to proactively address business needs. 
  • Anticipate risks project/program risks, defines mitigation plans, and work with teams to implement. Work with business partners and BTO management, responsible for resolving changes to scope, issues, and risks that will affect multiple and/or large-scale projects/programs. 
  • Anticipate and respond to current and emerging business needs and evaluate alternative IT solutions using standard information systems methodologies and best practices.
  • Proactively seek strategic business opportunities for the application of new or existing IT capabilities (across multiple business areas) with high-level business unit executives providing key opinion-leading clients with comprehensive strategic analyses and insights to help them discover strategic uses of IT products and services. Experience managing a project/program. 
  • Build collaborative relationships and effectively interact with business and/or technology teams. Acts as a liaison and business process expert to assure successful implementation. Serve as a source of information for the business teams. Subject matter expert in their technology and/or functional domain. 
  • Consistently demonstrate AbbVie's Ways of Working and Leadership Attributes. Ability to communicate problems in terms that are understandable to BTS Leadership and end users at all levels.

Qualifications

Required:

  • Bachelor’s degree plus 6 years’ technical experience; Master’s degree plus 5 years’ experience; PhD plus 0 years’ experience.
  • IT system ownership and system implementation experience 
  • Proven experience with Agile methodologies, and Scrum or Kanban frameworks. 
  • Proven experience collaborating with engineering and design teams spread across the globe. 
  • 2+ year of experience leading project teams and/or stakeholder management in a cross-functional environment
  • Strong analytical skills with the ability to draw insights that drive the business forward. 
  • Determines and develops approach and solutions to problems. 
  • Fluent in English as AbbVie’s designated global business language. 
  • Experience with external inspection teams to facilitate audits, collaborate to provide documentation, and address findings related to business applications. 
  • Experience with AI-enabled tools and automation to support business process improvement, operational efficiency, and data-driven decision-making including working with business partners to create prototypes and dashboards on the fly.
  • Familiarity with knowledge graph concepts and semantic data structures to support the organization, connection, and interpretation of business information across systems.
  • Interest in emerging digital capabilities, including AI and connected data approaches, to identify opportunities for innovation and continuous improvement.
  • Ability to generate application/technical requirements leveraging both traditional and agentic methods.

Preferred:

  • Experience in project management tools, such as Jira 
  • Experience in Data Analytics 
  • Experience in Vendor Relationship management 
  • Scientific or healthcare related background 
  • Experience in Highly Restricted/Secret Data management 
  • Familiar with M&A processes

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at  the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors  including  geographic location, and we may ultimately  pay more or less than the posted range. This range may be  modified in the future. ​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

  • This job is eligible to  participate in our short-term incentive programs.  ​

Note: No amount of pay is  considered to be wages or compensation until such amount is earned,  vested,  and determinable. The amount and availability of  any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a   particular employee  remains in the Company's  sole  and absolute discretion unless and until paid and may be  modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

Skills Required

  • Bachelor's degree plus 6 years technical experience; Master's plus 5 years; PhD plus 0 years
  • IT system ownership and system implementation experience
  • Proven experience with Agile methodologies and Scrum or Kanban frameworks
  • Proven experience collaborating with distributed engineering and design teams
  • 2+ years leading project teams and/or stakeholder management in cross-functional environments
  • Strong analytical skills and ability to draw business-driving insights
  • Experience working with external inspection teams to facilitate audits and address findings
  • Experience with AI-enabled tools and automation for process improvement and prototyping dashboards
  • Familiarity with knowledge graph concepts and semantic data structures
  • Ability to generate application/technical requirements using traditional and agentic methods

AbbVie Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AbbVie and has not been reviewed or approved by AbbVie.

  • Retirement Support Retirement programs are portrayed as a standout, with a dollar‑for‑dollar 401(k) match up to 6% and an additional annual company contribution based on age and service. Feedback suggests this materially boosts perceived total compensation for many U.S. employees.
  • Parental & Family Support Paid parental and caregiver leave are emphasized, including up to 12 weeks of fully paid parental leave for all parents and 4 weeks of paid caregiver leave in the U.S. Feedback suggests these policies are a meaningful differentiator for employees balancing family needs.
  • Leave & Time Off Breadth Time off is described as extensive, with tiered vacation that scales with tenure, 17 company holidays, and two paid volunteer days in the U.S. Feedback suggests the breadth of leave contributes notably to overall benefits satisfaction.

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The Company
HQ: North Chicago, IL
50,000 Employees
Year Founded: 2013

What We Do

AbbVie is a global biopharmaceutical company focused on creating medicines and solutions that put impact first — for patients, communities, and our world. We aim to address complex health issues and enhance people's lives through our core therapeutic areas: immunology, oncology, neuroscience, eye care, aesthetics and other areas of unmet need.

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