Associate Business Analytics Specialist

We’re looking for an Associate Business Analytics Specialist to join our Data Analytics team at MBPS. In this role, you are expected to be responsible for analyzing business data, generating insights, and supporting decision-making processes to drive business growth and efficiency.

Have the skills and knowledge for the job? Learn more about the opening below!

Key Responsibilities:

• Generate daily/weekly/monthly standard reports according to the documented processes within the SLA
• Ensure accuracy and quality of the reports handled before distribution. Able to conduct peer review of teammate's work to check on the timeliness, accuracy and quality of their (the teammate's) work.
• Ensure timely update of standard report inventory to include information about the reports generated
• Handle investigations and queries about the standard reports generated and distributed
• Develop and maintain dashboards and reports to monitor business performance

Qualifications:

• Education: Degree in finance, business administration, math, statistics, economics and other quantitative discipline
• Experience: At least 1-2 years of relevant experience in reporting & sales metrics
• Hybrid Work Arrangement: Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation).
• Amenable to work graveyard (8PM-5AM)

• Minimum Skills to Hire/Must Haves:
  • Proficiency in Power BI, MS Excel, MS Access and other reporting technologies
  • Knowledge of SQL and other relational database technologies preferred but not required
  • Experience in data extraction, manipulation, and reporting
  • Excellent customer focus and a commitment to quality while still meeting deadlines
  • Effective verbal and written communication skills in English. Demonstrated ability to interact effectively with a variety of stakeholders including mid-level managers 

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].