Job Title: Associate Billing Manager (Denials)
Employment Type: Full-Time
Location: Remote
Salary Range: $50,000 - $60,000
Benefits: Medical, Dental, and Vision (with company contribution), Paid Time Off, 401k
About Cardiac RMS by DocGo:
DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care.
Job Overview:
The Associate Billing Manager (Denial) is responsible for training billing staff and overseeing their duties, making sure denials are handled appropriately and in a timely fashion. Must have knowledge of all aspects of billing including how to work the A/R, denials, contracting with insurance companies, enrolling in ERA’s and EFT’s, claim scrubbing and upfront claim denials. This position requires the ability to solve problems and handle multiple tasks at the same time.
Responsibilities:
- Research and analyzes denial data and coordinate denial recovery responsibilities
- Identifies, analyzes and researches frequent root causes of denials and develops corrective action plans for resolution of denials
- Identifies and pursues opportunities for improvement within the billing department
- Assist in training staff members, billing and covering as needed during vacations
- Contracting with insurance companies, setting up ERA’s and EFT’S
- Diligently works on collections ensuring the practice is receiving payments to the maximum level possible
- Post manual/electronic insurance and patient payments
- Provides updates and communicates billing/denial issues to billing staff
- Problem solves and issues that come up independently
- Performs customer service for routine patients and other inquiries
- Ensures compliance with all regulatory agencies/guidelines and billing software
- Responsible for contributing to company oversight and information security functions as outlined in employee handbook under Remote Employee HIPPA Guidelines
- May be required to perform other duties as assigned
Required Experience, Qualifications and Skills:
- Minimum 10 years’ experience in all aspects of billing
- Experience in contracting with insurance companies, setting up ERA’s and EFT’s
- Experience of working in a hospital or large physician clinic
- Can handle multiple tasks at the same time and capable of switching priorities as needed
- Strong computer skills’, proficient in working with Excel spreadsheets
- Demonstrates strong leadership ability
- Strong customer service skills
- Self-Starter and capable of working independently at home
- Must be patient, empathetic, reliable and flexible
- Demonstrates professionalism in all interactions to create a positive experience
- Adheres to DocGo policies, Exudes confidence and positive image
- Understanding of all HIPPA regulations and the need to strictly adhere to them
Physical Requirements:
- Remote office work with prolonged periods of sitting and working on a computer
- Viewing monitors for long periods of time which may cause eye strain
- Freedom to get up and move from workspace as needed.
EEO/AAP Statement: DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.
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What We Do
DocGo is transforming healthcare with peerless innovation and on-the-ground care. Our mobile workforce of thousands of full-time traveling clinicians and our proprietary, AI-powered software leverages robust medical record integrations to drastically improve patient outcomes. In our tireless pursuit of high-quality, highly affordable healthcare for all, DocGo makes the impossible possible.
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