At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com.
Overview of Job Function:
The Associate Analyst, Risk & Compliance supports global Legal, Risk & Compliance functions by performing risk assessments, compliance monitoring, vendor due diligence, and regulatory documentation. A core responsibility of this role is supporting ESG program data collection, validation, and reporting to satisfy internal governance and external regulatory filing obligations. The role will also be responsible for providing information to stakeholders as required, and facilitating RFP responses among subject matter experts regarding risk and compliance topics.
ResponsibilitiesPrincipal Duties and Essential Responsibilities:
- Coordinate with internal data owners to gather ESG metrics (energy, emissions, waste, DEI, compliance).
- Validate completeness, accuracy, and consistency of ESG data.
- Maintain audit trails, data logs, and documentation for regulatory submissions.
- Assist in assembling ESG disclosures for annual sustainability reporting.
- Follow reporting frameworks (SASB, GRI, TCFD/IFRS) and ensure alignment with internal processes.
- Support development of standardized data management practices.
- Conduct internal/external risk assessments.
- Support due diligence activities relating to anti‑bribery, privacy, and vendor compliance.
- Review compliance documentation, track obligations, and help respond to RFP questions.
- Work with Legal, Compliance, ESG, IT Security, Facilities, HR, and Finance to collect and verify data.
- Support training and communications for ESG data owners.
- Maintain compliance trackers, logs, dashboards.
- Prepare summaries, findings, and support documentation for audits and regulatory reporting.
Minimum Requirements:
- Bachelor’s degree in Business, Accounting, Risk, Environmental Studies, or related field.
- 1–3 years of experience in risk, compliance, ESG reporting, or analytical roles.
- Strong Excel/data‑validation skills and comfort with structured reporting processes.
- Ability to understand regulatory frameworks and ESG standards.
- Experience supporting multinational risk/compliance functions.
- Familiarity with audit processes and ESG disclosure frameworks.
Top Skills
What We Do
Verint® helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction. Our solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap™ helps them build lasting relationships with customers and drive real business results. The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. We help our customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners. With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results. Global Presence • Headquartered in Melville, N.Y., with 40+ offices worldwide • Powered by 4,500 dedicated professionals and a global partner network Closing the Engagement Capacity Gap Brands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions – all with the same team and resources. This results in an Engagement Capacity Gap. Verint solutions are uniquely geared toward closing this gap. More than 10,000 organizations in over 175 countries—including more than 85 percent of the Fortune 100 — rely on Verint. To learn more, visit: www.verint.com
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