We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication. Our award-winning communications channels - intranet, employee app and email - deliver experiences that drive engagement and inspire hearts and minds.
We’re headquartered in Chemnitz, Germany, with offices in many locations throughout the world, including New York, London, Berlin and Dresden. Our international team counts more than 750 employees from 45+ nationalities and we have a growing base of 2200+ customers that want to transform their employee experience. We are rapidly scaling, post-Series E ($115 million funding), have strong-growing revenue, and our customers love us.
Join our growing company as an Associate Accounts Receivable Specialist and contribute to the success of our Finance Center of Operations. As part of our dedicated Order to Cash (OTC) team, you’ll gain valuable experience in global financial operations while developing your skills in accounts receivable processes.
This position reports to the Senior Finance Manager, Order to Cash, and offers an excellent opportunity for professional growth in an international business environment.
What you’ll be doing
- Monitor accounts receivable aging reports to identify overdue invoices and proactively follow up with customers to collect outstanding balances.
- Investigate and resolve billing discrepancies or disputes with customers, collaborating with internal departments as needed to address root causes.
- Record and apply customer payments accurately in the accounting system, reconciling payments with outstanding invoices and resolving any discrepancies.
- Maintain up-to-date and accurate records of customer payments, adjustments, and account reconciliations.
- Help prepare accounts receivable aging reports and other financial metrics to support decision-making.
- Prepare and analyze accounts receivable aging reports, cash flow forecasts, and other financial metrics to identify trends, assess collection performance, and support decision-making by management.
- Participate in cross-functional initiatives to streamline OTC processes and enhance customer experience.
- Assist in the annual audit process by providing necessary documentation and ensuring compliance with audit requirements.
What you need to be successful
- 1+ years of relevant experience in finance, accounting, or accounts receivable, preferably in a global business setting.
- Bachelor degree in finance, accounting or similar.
- Strong communication skills in English to collaborate effectively in an international team.
- Customer-focused mindset with a commitment to delivering high-quality service and building positive relationships.
- Attention to detail with strong analytical and problem-solving skills, ensuring accuracy and precision in OTC.
- Ability to manage ambiguity, changing priorities, and multiple deadlines.
- Basic proficiency in ERP systems (e.g., Workday, MS Office, Sales Force etc) is a plus.
What you'll get
- Competitive Compensation - we offer attractive salary packages including a Long-Term Incentive Plan.
- Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of €1560.
- Growth Budget - all employees get a yearly budget for external training of €1000, and one day off for growth per year (increase to two days in 2nd year).
- Recharging - Recharge with 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August to enjoy a summer break (Recharge Fridays).
- Wellbeing - Monthly Wellbeing Allowance (€35), from fitness to mental health, hobbies to relaxation.
- Support - we’re offering a company pension scheme.
- Sports & Health - join our sport courses in the offices or lease a bike with Staffbase. The offices are equipped with fruits, drinks and snacks.
- Team Building - Regular team and office events including the yearly Staffbase Camp.
- Volunteers Day - you’ll get one day off per year for supporting a social project.
- Employee Referral Program - one of your friends is a fit to one of our full-time openings? Refer them and get a referral bonus paid.
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What We Do
Company communicators want a single place where they can reach and engage all employees across every channel. Employees want a simple and user friendly way to connect with their company no matter if they are desk, frontline, remote or distributed workers. We connect companies with their employees through a branded app, desktop browser, email, or chat, with the goal of establishing community and shared purpose at work.
Why Work With Us
We are quickly taking over the Internal Communications industries and have been named the 2021 Global Employee App Choice by ClearBox Consulting. We have a very collaborative international culture that loves to grow together as much as we love to win together! Join our team during these exciting times of a recent merger and our series D!
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