aytm “ask your target market” is seeking a highly motivated Associate Account Manager to support our high-tech quantitative SaaS research environment and help deliver an exceptional client experience across the full consultative sales cycle process.. This role requires strong organization, technical fluency, and a commitment to excellence in a fast-paced, client-centric setting.
You will support the international (Europe/Asia) business of a major Global CPG client, working closely with your assigned Senior Account Manager and collaborating with cross-functional teams to ensure seamless execution. This is a fully remote position that requires discipline, time management skills, flexibility, reliable internet access, and a quiet workspace.
Key Responsibilities
- Partner closely with your assigned Senior Account Manager to manage day-to-day account needs and workflow.
- Support all stages of the sales pipeline, including client calls, internal coordination, proposal development, delivery, and post-sale follow-up.
- Provide consultative, technical guidance grounded in a deep understanding of the AYTM platform and prior client work.
- Coordinate smooth project handoffs to Research Services and/or Client Support teams.
- Manage DIY client inquiries and provide timely support before, during, and after survey fielding.
- Participate in strategic discussions focused on account retention, optimization, expansion & growth.
- Assist Senior Account Managers in achieving sales targets and driving long-term account success.
- Prioritize and manage daily tasks using Asana to ensure timely and accurate execution.
- Develop expert-level proficiency with the AYTM platform and internal tools.
Qualifications
- 1–3 years of experience in quantitative research sales or account management; experience with Fortune 500 or CPG clients strongly preferred.
- Bachelor’s degree in business, communications, or a related field, or equivalent professional experience.
- Demonstrated success supporting large, complex accounts with strong attention to detail and organization.
- Exceptional verbal and written communication skills with the ability to influence and collaborate effectively.
- Comfortable working in a technology-driven environment with proven adaptability.
- Strong MS Office skills: advanced Excel proficiency is a plus.
- Ability to interpret data and make informed, data-driven decisions.
- Excellent time management and project management skills, with the ability to meet deadlines and work cross-functionally.
- Confident yet humble, with a strong commitment to positive team culture and collaboration.
Technical Skills
- Proficiency with MS Office (Excel and Outlook required).
- Experience with Google Workspace, Asana, Slack, and CRM tools; Salesforce experience strongly preferred.
- Comfortable working in a fully remote environment; prior remote experience is a plus.
- Ability to travel for occasional in-person meetings.
- Multi-lingual a plus
What we offer:
A work environment built around empathy, creativity, curiosity, organic growth and an abundance mindset. We’re a fun and vibrant group of people, dedicated to putting in the hard work to make a platform we are proud of, serving the needs of our clients with empathy, and making aytm an incredible place to work. We were awarded 2024 Inc 5000 Fastest-Growing Private Company and 2025 Inc Best Places to Work.. We’re also fully virtually, which means you’ll be working remotely from the location of your choosing (home, coffee house, library). While being a Zero-commute company and providing you with an amazing level of freedom, convenience, and flexibility, it requires a certain inner discipline and capacity to be effective at a distance. Remote work experience is preferred, but not required.
**aytm is an Equal Opportunity Employer and committed to a diverse, equitable and inclusive culture and workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.This employer does not sponsor applicants for work Visas.
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What We Do
Some see us as their go-to research connoisseur. Others see us as a self-serve insights buffet. But we like to think of ourselves as a complex, multifaceted organism that thrives on curiosity and spits out understanding. Our agile consumer insights platform drives agile innovation for some of the largest consumer brands and agencies in the world. Researchers are empowered to conduct sophisticated research with a click of a button from an intuitive yet powerful user interface - cutting down the time to insights from days or weeks to hours. This researcher powered, iterative approach to actionable insights collection improves competitiveness, speed to market and revenue. Run a full range of quantitative research, collaborate on survey design in real-time and launch complex sophisticated research tests including MaxDiff, choice-based conjoint, automated TURF, pricing optimization and more in minutes. Gain access to over 100 million consumers via our integrated panel, which provides best-in-class levels of trust and quality, and real-time pricing with guaranteed delivery times. Tap into our flexible service options that unlock access to our team of research automation experts, when you need them (and not when you don’t).
