Associate Account Manager, Employee Benefits

Posted 7 Days Ago
Be an Early Applicant
Grand Rapids, MI, USA
In-Office
Junior
Insurance
The Role
Provide administrative and client-support to employee benefits account teams: resolve billing/claim issues, gather renewal data, assist enrollments and communications, maintain client records, and act as client manager on assigned accounts.
Summary Generated by Built In

Who We Are 

At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture. 

HUB is one of the largest global insurance and employee benefits brokers, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 21,000 employees in over 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions. 

What We Offer You 

At HUB International, we want you to achieve an even work-life balance, and our benefits package allows you to manage your health, wellness, and financial future. HUB International will foster your learning, support your endeavors, and encourage your growth. We provide opportunities for career-driven individuals to move upward in our organization. Our successes breed your opportunity! 

Here’s Where You Come In 

The Benefits Associate Account Manager provides administrative and clerical support to the Employee Benefits Channel in accordance with company practices, policies and procedures. This includes assisting account managers with client needs, assisting with compliance, and completing paperwork in a timely manner.  

Job Responsibilities: 

  • Assist account team in providing quality customer service to existing accounts; this includes, but is not limited to: Assistance in resolving billing and claim issues, gathering renewal information and general account assistance as needed 

  • Assisting account team with annual enrollment by helping create communication material 

  • Assist with special projects in the office as requested 

  • Monitor and maintain accurate client information in account management systems as assigned 

  • Act in capacity of client manager on assigned accounts 

 

Cultural Expectations: 

  • Determination – unsatisfied until we are the best. We go the extra mile for clients and colleagues. 

  • Ownership – Responsible to each other, our clients, and our goals. 

  • Teamwork – Together we attain greater success. 

  • Sincerity – Giving and receiving direct and caring communication 

 

Qualifications: 

  • Proficient in Microsoft Office Programs 

  • 1-2 years administrative experience 

  • Exceptional customer service skills 

  • Strong attention to detail 

  • Life, Accident and Health Insurance License preferred 

Department Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel: Negligible

Required Education: High school or equivalent

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team [email protected]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Skills Required

  • Proficient in Microsoft Office Programs
  • 1-2 years administrative experience
  • Exceptional customer service skills
  • Strong attention to detail
  • Life, Accident and Health Insurance License
  • High school or equivalent

HUB International Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about HUB International and has not been reviewed or approved by HUB International.

  • Flexible Benefits Flexible spending accounts and pre-tax commuter programs are available, alongside a broad menu of voluntary options such as legal plans, accident coverage, and group auto/home insurance.
  • Healthcare Strength Health, dental, and vision coverage are offered with multiple medical plan options, complemented by life and disability coverage and a dedicated wellbeing program with activities and tools.
  • Retirement Support A retirement savings plan is provided with a discretionary company match and access to financial planning assistance tools.

HUB International Insights

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The Company
HQ: Chicago, IL
10,055 Employees
Year Founded: 1998

What We Do

Hi, we’re HUB. We advise businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy. So you’re ready for tomorrow. About Hub International Headquartered in Chicago, Illinois, Hub International Limited (Hub) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, Hub’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions.

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