We're looking for an Associate Account Director to drive RetailNext's commercial growth across EMEA, with a focus on our expanding market in Italy. This is an early-career commercial role for someone who wants to learn the full sales cycle from the inside — building pipeline, supporting deals end to end, helping existing customers grow, and lending a hand on marketing in-region.
You'll work directly with our regional sales team and partner closely with our Head of EMEA, who provides commercial and customer guidance across the region. The right person is hungry, organized, and proactive: comfortable picking up the phone, chasing leads, and creating commercial momentum without waiting to be asked. You're energized by closing the gap between a prospect and a customer, and you care about getting the details right.
This is a launchpad role for someone who wants a career in sales. You'll get broad commercial exposure in a fast-growing market, with real runway to grow into a quota-carrying sales role as you find your footing.
Reports to: Head of Sales (dotted line to Head of EMEA)
Location: Remote — based in Italy, with the right to work in-region
Salary range: €65,000–€75,000 gross per year, plus commission
What You'll DoPipeline Generation & Outbound
- Own targeted outbound outreach to identify, qualify, and book meetings with new prospects across Italy
- Research target accounts and build prioritized prospect lists aligned to regional growth goals
- Follow up relentlessly on inbound and marketing-generated leads to keep the top of the funnel healthy
- Track outreach activity, conversion, and pipeline contribution against clear targets
Sales Support & Deal Execution
- Keep the regional sales team and the Head of EMEA moving on day-to-day commercial activity — preparing materials, tracking follow-ups, and pushing deals toward close
- Prepare proposals, quotes, and customer-facing presentations for the Italian market
- Keep CRM records and pipeline data accurate and up to date
- Coordinate logistics for customer meetings, demos, and regional sales activity
Existing Customers & Partner Support
- Track relationships with existing EMEA customers, surface renewal and expansion signals, and act on them alongside the sales team
- Coordinate joint activity with regional partners and keep those relationships running smoothly
Marketing Support
- Contribute to regional marketing efforts — events, campaigns, and localized content for the Italian market
- Coordinate RetailNext's presence at regional trade shows and customer events
- Feed on-the-ground insight back to the marketing team on what resonates in-region
Required
- 2-5 years experience in a sales, business development, or commercial role — early-career candidates welcome, but you should be excited about a sales career
- Comfortable and confident with outbound outreach: cold calls, emails, and talking to prospects and customers
- Strong organizational skills and attention to detail — you keep deals and follow-ups on track
- Excellent written and verbal communication
- Based in Italy with the right to work in-region; Italian language fluency strongly preferred
- Proactive, self-directed working style suited to a remote role
Valued but Not Required
- Prior experience with a CRM platform such as Salesforce or HubSpot
- Exposure to SaaS, retail technology, or enterprise software sales
- An existing network of contacts in the Italian retail or tech sector
- Direct, hands-on mentorship from RetailNext's Head of EMEA as you learn the full sales cycle
- A clear path to a quota-carrying sales role as you build your track record
- Ground-floor ownership of pipeline and prospect strategy in one of our fastest-growing markets
- Monthly Recharge Day
- Holiday Exchange Program
- Best Self Benefit Program
- Medical Insurance
- Work from Anywhere up to 90 days
Skills Required
- 2-5 years experience in a sales, business development, or commercial role
- Comfortable and confident with outbound outreach (cold calls, cold emails) and talking to prospects/customers
- Strong organizational skills and attention to detail
- Excellent written and verbal communication
- Based in Italy with the legal right to work in-region
- Proactive, self-directed working style suited to a remote role
- Italian language fluency
- Prior experience with a CRM platform such as Salesforce or HubSpot
- Exposure to SaaS, retail technology, or enterprise software sales
- An existing network of contacts in the Italian retail or tech sector
What We Do
RetailNext is the worldwide market leader and expert in retail analytics for brick-and-mortar retail, delivering real-time analytics that enable retailers and manufacturers to collect, analyze, and visualize in-store data. The patent-pending solution uses best-in-class video analytics, Wi-Fi detection, on-shelf sensors, and data from point-of-sale systems and other sources to automatically inform retailers about how people engage with their stores. The highly scalable RetailNext platform easily integrates with promotional calendars, staffing systems, and even weather services to analyze how internal and external factors impact customer shopping patterns – providing retailers the ability to identify opportunities for growth, execute changes, and measure success. RetailNext measures more than one billion shopping trips per year by collecting data from nearly 100,000 sensors in retail stores and analyzing trillions of data points annually. Headquartered in San Jose, CA, RetailNext is a growing global brand operating in more than 40 countries.
