The Role
Support senior Account Directors by prospecting strategic accounts, booking meetings, running discovery calls, leading select renewals and turnkey deals, building proposals/quotes, conducting outbound outreach and cold calls, and nurturing relationships to drive pipeline, retention, and quota attainment.
Summary Generated by Built In
About Bazaarvoice
At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.
The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.
Our brand promise : closing the gap between brands and consumers.
Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.
It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!
Bazaarvoice is seeking a highly motivated and detail-oriented Associate Account Director (AAD) to join our high-performing Enterprise sales organization. This pivotal supporting role acts as a force multiplier for our most senior Account Directors (ADs) who manage complex, high-value enterprise accounts.
You will be responsible for ensuring operational efficiency and maximizing customer retention within some of our top customer accounts. This will include expertly managing smaller-dollar renewals, selling smaller dollar contracts, and handling paperwork questions and revisions.
What you’ll be doing:
- Prospecting strategic accounts and clients, booking meetings for the CAS Enterprise team.
- Under Account Director leadership and direction, you will: run initial discovery calls for new prospects, leads deal cycles for select renewals and turn-key opportunities, and build proposals and quotes for standard business opportunities.
- Drive the proactive opportunity outreach strategy by drafting email templates, identifying high-fit accounts for opportunities, and partnering with Account Directors and your greater account team to deliver messaging to potential clients.
- Cold calling – making select outbound calls to potential clients, particularly brand managers and other budget holders in CPG product categories.
- Build and nurture new relationships at every level within client organizations with an emphasis on marketing decision makers and budget holders.
- Understand the customer category, brand, and business objectives to uncover opportunities and position the Bazaarvoice suite of solutions to meet these objectives.
- Support sales team in all efforts to meet or exceed all applicable sales quota goals.
Necessary Skills and Experience:
- 1-3 years of inside sales experience with a proven track record of success
- Excellent written and verbal communication skills
- Ability to competently conduct formal presentations & one-on-one client meetings
- Tenacity to handle rejection and move forward to the next opportunity with a positive attitude
- Creative thinker and problem solver who thrives in a fast-paced, entrepreneurial environment
- Must be a collaborative team player
Key Performance Indicators:
- Volume of meetings booked each week, each month, etc.
- Sales pipeline contribution
- Closed/Won business for deal cycles you drive or support
- Overall contribution to attainment of team goals and quota
Why join Bazaarvoice?
Customer is key
We see our own success through our customers’ outcomes.
We approach every situation with a customer first mindset.
Transparency & Integrity Builds Trust
We believe in the power of authentic feedback because it’s in our DNA.
We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.
Passionate Pursuit of Performance
Our energy is contagious, because we hire for passion, drive & curiosity.
We love what we do, and because we’re laser focused on our mission.
Innovation over Imitation
We seek to innovate as we are not content with the status quo.
We embrace agility and experimentation as an advantage.
Stronger Together
We bring our whole selves to the mission and find value in diverse perspectives.
We champion what’s best for Bazaarvoice before individuals or teams.
As a stronger company we build a stronger community.
Want to see our culture in action? Explore our global Linkedin Life Page, Life at Bazaarvoice to see the bigger picture, or visit our North America Life Page to meet our regional teams and see what life is like in our local offices.
Commitment to diversity and inclusion
Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.
As part of our final selection process, the successful candidate will be required to undergo a routine pre-employment background check. This process is strictly conditional upon your prior written consent.
Skills Required
- 1-3 years of inside sales experience with a proven track record of success
- Excellent written and verbal communication skills
- Ability to competently conduct formal presentations and one-on-one client meetings
- Tenacity to handle rejection and maintain a positive attitude
- Creative thinker and problem solver who thrives in a fast-paced, entrepreneurial environment
- Collaborative team player
Bazaarvoice Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bazaarvoice and has not been reviewed or approved by Bazaarvoice.
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Leave & Time Off Breadth — Time off is considered flexible, with unlimited PTO and paid volunteer time available alongside a hybrid/flexible-remote setup. Paid sabbaticals after a tenure milestone are highlighted as part of the package.
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Parental & Family Support — Paid parental leave for primary caregivers is consistently presented as a strong component of the offering. Family medical leave options are also documented.
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Wellbeing & Lifestyle Benefits — Mental health support via a dedicated platform, recognition programs, ERGs, and a companywide volunteering tradition are emphasized. Company events and regular all-hands reinforce a wellbeing and community focus.
Bazaarvoice Insights
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The Company
What We Do
Each month in the Bazaarvoice Network, more than a billion consumers create, view, and share authentic user-generated content including reviews, questions and answers, and social photos across more than 11,500 global brand and retailer websites. From search and discovery to purchase and advocacy, Bazaarvoice’s solutions help brands and retailers reach in-market shoppers, personalize their experiences, and give them the confidence to buy.
