What success looks like in this role:
Key Responsibilities- Support CMDB data maintenance, updates, and reconciliation activities
- Assist in onboarding Configuration Items (CIs) and service mapping
- Monitor CMDB health dashboards and data quality metrics
- Work with Discovery and Asset teams to ensure data alignment
- Support governance activities including audits and compliance checks
- Assist in identifying duplicate, stale, or orphan CI records
- Participate in automation and process improvement initiatives
- Collaborate with cross-functional teams (Infra, Security, GRC)
- Basic understanding of ITIL concepts (CMDB, Incident, Change)
- Familiarity with databases or data management concepts
- Strong analytical and problem-solving skills
- Good communication and documentation skills
- Eagerness to learn ServiceNow platform
You will be successful in this role if you have:
BA/BS degree and 0-2 years’ relevant experience OR equivalent combination of education and experience
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.
If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected]. US job seekers can find more information about Unisys’ EEO commitment here.
Skills Required
- BA/BS degree or equivalent experience with 0-2 years relevant experience
- Basic understanding of ITIL concepts (CMDB, Incident, Change)
- Familiarity with databases or data management concepts
- Strong analytical and problem-solving skills
- Good communication and documentation skills
- Eagerness to learn and work with the ServiceNow platform
Unisys Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Unisys and has not been reviewed or approved by Unisys.
-
Fair & Transparent Compensation — Fair & Transparent Compensation: Compensation terms at hire are often presented clearly and upfront, creating a straightforward “take it or leave it” expectation. Pay outcomes are also described as variable by role and geography, with some pockets viewed as satisfactory or above average.
-
Retirement Support — Retirement Support: A 401(k) plan with an employer match is commonly described as part of the core package. The match is often characterized as a meaningful component of total rewards relative to other benefits.
-
Healthcare Strength — Healthcare Strength: Core medical, dental, and vision coverage is described as available and broadly in line with a large IT-services employer. The underlying carrier network is sometimes viewed as solid even when cost concerns exist.
Unisys Insights
What We Do
Unisys is a global information technology company that builds high-performance, security-centric solutions for the most demanding businesses and governments on Earth. Unisys offerings include security software and services; digital transformation and workplace services; industry applications and services; and innovative software operating environments for high-intensity enterprise computing. We build better outcomes securely for our clients across the Government, Financial Services and Commercial
