Role: Assistive Technology Officer
Contract Type: Permanent
Working Hours: We have two roles available:
Post 1: 37 hours per week, 10am – 9pm, working four days on and four days off on a rota basis, including weekends and bank holidays
Post 2: 18.5 hours per week, 7pm – 12:30am, working four days on and four days off on a rota basis, including weekends and bank holidays
Worker Type: On site worker
Salary: Salary Grade E - £28,598 (Level one) rising to £31,022 (Level four), per annum, pro rata for part time
Location: Harvey Road, NG8 3BB
We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…
Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.
In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.
About the Role
As an Assistive Technology Officer within Nottingham City Council’s Housing Services, you’ll play a vital role in helping people live safely and independently. You’ll be part of our dedicated Assistive Technology Team, delivering a 24/7 service to private customers and through corporate contracts.
This is a varied and rewarding role where you’ll respond to alarm activations and emergency calls, carry out home visits, and install and maintain assistive technology equipment. You’ll also provide clear guidance to customers, liaise with families and professionals, and ensure accurate record-keeping to support high-quality service delivery.
Your work will make a real difference to the lives of vulnerable residents, including those with complex needs. You’ll help ensure that the right support is in place, whether through telecare, telehealth, or emergency response, and contribute to promoting independence and wellbeing across our communities.
About You
The ideal candidate will have:
- Experience of delivering service to vulnerable groups within the community and an understanding of services available
- Self-Motivation and able to work with minimum supervision
- Empathy and Sensitivity towards meeting the needs and aspirations of customers
- Ability to make accurate and timely decisions, often in pressurised situations and to act tactfully and with sensitivity and curtesy at all times.
- Excellent organisation and prioritisation skills
- Proven ability to work to a high level of accuracy
Full duties of the job description can be found here.
Please ensure you demonstrate clearly how you meet the 6 requirements in your CV & supporting document.
PLEASE NOTE: This role requires an Enhanced DBS check and a current, full, UK driving licence
We recognise that artificial intelligence (AI) can be a helpful tool when preparing your application. AI can guide you, but only your own words and experiences truly matter – we want to see the real you. All examples and statements must be your own, accurate, and reflect your true experience and values. AI tools do not understand context, think critically, or assess the reliability of information, which means AI-generated responses can feel generic and may not accurately represent who you are. We recruit fairly and inclusively – showing your real self is what helps you succeed. For more information please click here.
Closing Date: 4th August 2026 (11:59pm) - Please note there may be occasions where we close the advert before the closing date, and we encourage you to apply as soon as possible.
Interview date: 21st August 2026 – Please note, this is subject to change.
If you have any queries about the role or the recruitment process, please contact us via email: [email protected]
If you have any technical issues when completing your application, please contact our Employee Service Centre: http://emss.org.uk/support
By applying to this job, you agree to our Terms & Conditions.
About UsThank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits.
In addition to working within a great team and a competitive salary you will have access to:
- 26 days annual leave (rising to 33 days after 5 years’ service) + bank holidays with the ability to buy additional leave annually
- Access to a generous, defined benefit pension scheme offering 17.9%
- Smart Working – to support your work life balance
- Health and wellbeing benefits including access to our Employee Assistance Programme
- Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!
Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference.
We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled - these groups of people are underrepresented in our workforce, and we’d like to reflect our local population more through our recruitment processes.
We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.
Skills Required
- Experience of delivering service to vulnerable groups within the community and an understanding of services available
- Self-motivation and ability to work with minimum supervision
- Empathy and sensitivity towards meeting the needs and aspirations of customers
- Ability to make accurate and timely decisions, often in pressurised situations, and act tactfully and courteously
- Excellent organisation and prioritisation skills
- Proven ability to work to a high level of accuracy
- Enhanced DBS check
- Current, full, UK driving licence
- Willingness and ability to work rota shifts including nights, weekends and bank holidays
What We Do
East Midlands Housing Group is a community-focused housing and care provider working to deliver safe, secure homes and strong neighbourhoods across the East Midlands. Their mission is to provide housing and care to improve opportunities for people, fostering a positive and inclusive workplace built on trust, collaboration, and innovation to improve lives through opportunity.
