Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.
About the role Job SummaryThe Order Support Specialist is responsible for supporting the order processing function by handling routine tasks, updating systems, and communicating with internal teams. This role follows standard procedures and makes smaller decisions autonomously.
This job profile is intended for support staff that follows established procedures and works under close supervision. Smaller/easier decisions are made autonomously.
Internal Mapping Note - HR TO REMOVE PRIOR TO POSTING!
This job and its associated grade are specifically aligned with roles that have the following scope of responsibility: Small, Medium, Large, Division / Extra Large organization.
Key Responsibilities
Process routine customer orders and update systems.
Track delivery schedules and report delays.
Communicate with internal teams to resolve basic issues.
Maintain accurate records of order transactions.
Support reporting and documentation tasks.
Assist in customer service inquiries related to orders.
Skills & Qualifications
May require basic vocational training (or equivalent work experience) and up to 2 years of relevant experience to carry out the role.
Basic understanding of order processing systems.
Good communication and organizational skills.
Attention to detail and ability to follow procedures.
Customer-focused mindset.
Proficiency in Microsoft Office.
Convênio médico, odontológico e seguro de vida
Vale alimentação, refeição e transporte público
Programa de bem-estar e Gympass
Participação nos Lucros e Resultados (PLR)
Previdência privada
Ampla variedade de oportunidades de aprendizado
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.
Skills Required
- Basic vocational training or equivalent work experience (up to 2 years)
- Basic understanding of order processing systems
- Proficiency in Microsoft Office
- Good communication and organizational skills
- Attention to detail and ability to follow procedures
- Customer-focused mindset
What We Do
Sulzer Ltd. is a global leader in fluid engineering and chemical processing applications, specializing in energy-efficient pumping, agitation, mixing, separation, and purification technologies for fluids of all types. The company provides critical applications for core infrastructure and large essential industries worldwide, supporting energy security and process efficiency. Its innovative solutions enable carbon emission reductions and the development of sustainable polymers, contributing to a circular economy.
