Assisted Living Administrator

Department: Assisted Living
Reports To: Administrator of Health Services

Freedom Lives Here. At The Chesapeake Retirement Community in Newport News, Virginia, we believe exceptional care begins with exceptional people. Nestled on 40 beautifully landscaped acres, our Life Plan Community offers residents a vibrant lifestyle centered on choice, flexibility, independence, and joyful purpose. We are committed to creating meaningful experiences for those we serve while fostering a collaborative, supportive workplace where team members are empowered to make a difference every day.

If you're a compassionate leader who is passionate about person-centered care and helping older adults thrive, we'd love to have you join our team.

We are seeking an experienced, compassionate, and highly organized Licensed Assisted Living Administrator to lead our Assisted Living and Memory Support neighborhoods. This leadership role is responsible for the overall operation of Assisted Living services, including resident care, staffing, regulatory compliance, quality assurance, financial management, and program development.

Working closely with the Administrator of Health Services and an interdisciplinary leadership team, the Administrator ensures residents receive exceptional, person-centered care while supporting an environment that promotes dignity, independence, safety, and quality of life.

• Provide overall leadership and daily oversight of Assisted Living and Memory Support operations.
• Supervise the Assisted Living Nurse Manager, Memory Care Manager, and direct care staff.
• Develop, implement, and maintain departmental policies and procedures.
• Ensure high-quality resident services through continuous quality improvement initiatives.
• Monitor departmental budgets, staffing, supplies, and operational performance.
• Collaborate with the Administrator of Health Services and Executive Director to achieve organizational goals.
• Participate in on-call responsibilities and provide leadership support as needed.

• Oversee resident assessments, Uniform Assessment Instruments (UAIs), Individualized Service Plans (ISPs), and care planning.
• Ensure resident documentation is accurate, complete, and compliant with applicable regulations.
• Coordinate interdisciplinary care plan meetings.
• Conduct regular resident rounds to monitor residents' physical, emotional, and psychosocial well-being.
• Partner with physicians, nurses, and clinical staff to ensure continuity of care.
• Oversee admissions, transfers, and discharges, ensuring all regulatory requirements are met.
• Maintain resident confidentiality and uphold resident rights.

• Oversee the implementation and ongoing success of the community's Memory Support program.
• Ensure dementia-focused programming aligns with established standards and best practices.
• Support the use of individualized life stories, therapeutic engagement programs, and specialized dementia care approaches.

• Recruit, mentor, coach, and evaluate Assisted Living and Memory Support team members.
• Participate in employee orientation and ongoing education programs.
• Conduct performance evaluations, coaching conversations, and corrective action when appropriate.
• Ensure adequate staffing levels to meet resident needs.
• Foster a positive, collaborative, and service-oriented team culture.

• Ensure compliance with all Virginia Department of Social Services regulations governing Assisted Living.
• Participate in state surveys, inspections, and quality assurance initiatives.
• Audit resident records and documentation for regulatory compliance.
• Investigate resident incidents and oversee fall prevention initiatives.
• Participate in Quality Assurance and Performance Improvement (QAPI) activities.

• Licensed Assisted Living Administrator in the Commonwealth of Virginia or approved as an Administrator-in-Training by the Virginia Board of Long-Term Care Administrators.
• Strong leadership, organizational, and communication skills.
• Knowledge of Assisted Living regulations, resident care practices, and quality standards.
• Ability to work collaboratively with residents, families, physicians, and interdisciplinary team members.
• Ability to read, write, and communicate effectively in English.
• Ability to work flexible hours, including weekends, holidays, and participation in an on-call rotation.

Required upon hire or within the specified timeframe:

• Certified Dementia Practitioner (within 4 months of hire if not currently certified)
• Individualized Service Plan (ISP) Trainer Certification (within 2 months of hire)
• Uniform Assessment Instrument (UAI) Certification (within 2 months of hire)
• CPR Certification (upon hire if not currently certified)

• Leadership experience in Assisted Living or Long-Term Care.
• Experience supervising clinical teams.
• Strong knowledge of Virginia Assisted Living regulations.
• Excellent problem-solving, coaching, and relationship-building skills.
• Experience with quality assurance and regulatory compliance.

• Primarily works in a well-lit, climate-controlled healthcare environment.
• Frequent walking, standing, bending, and occasional lifting.
• Regular interaction with residents, families, staff, healthcare providers, and regulatory agencies.
• Occasional travel for meetings, education, and community events.

At The Chesapeake, you'll join a mission-driven organization where compassionate care, teamwork, and excellence are at the heart of everything we do. We believe in empowering our team members, supporting professional growth, and creating a community where both residents and employees can thrive. If you're ready to make a meaningful impact while leading a dedicated Assisted Living team, we encourage you to apply.