CPSO team comprises senior Banking and Credit Risk SMEs along with specialized staff with a broad mandate spanning all of credit monitoring, portfolio management, collateral management, transaction management, credit risk middle office, quality assurance, issues management and regulatory issue remediation. The team’s objective is to ensure exceptional outcomes for Citi’s clients while sustaining industry leading safety and soundness as regards credit risk management by the first line of defence.
Job Title: Prod Strat & Plan Specialist - C12
Location: Mumbai, Maharashtra, India
Job Type: Full-Time, Permanent
Key Responsibilities:
- Effective Issue Resolution & Risk Mitigation by providing testing support to resolve MRAs/CAPs (Corrective Action Plans) and SIIs (Self-Identified Issues) across Institutional Credit Management (ICM)
- Support Portfolio Manager and Assistant Portfolio Manager in Partnership and Continuous engagement with applicable regional and industry stakeholders in ICM, CB, CCB, Wealth and Risk for effective Issue resolution and Risk Mitigation
- Implementation of best practices inline with established guidelines to drive operational consistency across Business Units
- Ensure on-time adoption and continued improvement of the Credit Risk Process Digitalization platforms in partnership with ICM Product Development, Technology, and end users across all LoBs.
- Ensure timely completion of projects within the CPSO book of work.
- Following established governance mechanisms / controls to prevent recurrence of issues
- Identify scope to leverage new age tools (AI/ML) to optimize processes across the ICM organization
- Ensure ongoing and timely feedback and coaching of Associates and Senior Analysts to sustain a strong credit culture and an unwavering commitment to excellence in analysis and execution
- Actively participate in Learning, Development and Training opportunities including instructor led courses
- Support CPSE VoE Engagement, Belonging (DEI), and Leadership scores
- Travel (less than 10%)
Knowledge/Experience:
- Demonstratable financial services experience, including 6-9 years in Banking or FI Industry
- Deep knowledge of Wholesale Credit Processes and Policies spanning the Credit Risk Value Chain
- Sound and thorough knowledge of Citi´s systems
- Significant experience in preparing presentations for seniors
- Outstanding awareness and adherence to the control environment
Skills/Competencies:
- Strategic orientation to ensure the team continues to be positioned as a thoughtful and proactive partner in providing effective resolutions and best practices for Risk Mitigation across Business units
- Proven culture carrier. Well-developed interpersonal skills, with the ability to build relationships and exert influence with and without direct authority
- Strong organizational skills with ability and willingness to work under pressure and manages time and priorities effectively with little to no supervision
- Clear written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority
- Intermediate Microsoft Office (Word, Excel, and PowerPoint) skills
Qualifications:
- BA/BSc in Finance or Accounting or higher degree in Business (MBA), or CFA, or any other related subject
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Job Family Group:
Product Management and Development
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Job Family:
Product Strategy and Planning
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Time Type:
Full time
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Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Health coverage is presented as comprehensive, including free in-network preventive care, mental-health resources, and the Be Well Program. Materials also state new hires have access to health and insurance benefits from the outset.
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Retirement Support — The retirement plan offers a $1-for-$1 match up to 6% of eligible pay. New employees are eligible for the plan, with automatic enrollment after 90 days if they do not enroll themselves.
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Inclusive Benefits Coverage — Benefits highlight fertility treatment coverage, adoption/surrogacy reimbursement up to $30,000, and disability coverage. Coverage extends to spouses and domestic partners regardless of gender identity or sexuality, with gender-affirming care-related support noted.
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