Location Overview
Join our team in Amanpulo. Blissfully marooned in the Cuyo Archipelago of northern Palawan in the Philippines, Amanpulo lies on Pamalican Island, a private island fringed with white sand beaches and pristine reefs. Offering a back to nature experience in supreme comfort and privacy, this tropical paradise is lapped by calm clear seas ideal for water sports, while sandy tracks lead to deserted coves and jungle-clad lookouts.
Assistant Training & Quality Manager - Amanpulo
Role
We are seeking a highly organized, detail-oriented, and proactive Asst. Training & Quality Manager foster a culture of continuous growth and professional development across the organization. This position involves identifying training needs, designing and delivering effective learning programs, and evaluating their impact to ensure employees have the skills and knowledge required to excel in their roles.
Responsibilities
- Employee Orientation Program
- Training Program Evaluation
- Spearheads Learning and Development Section of HR Department in all phases of training-from conducting needs analysis, program design, facilitation and program evaluation.
- Training Program Coordination
- Coordinates with Division/Department Heads for the construction of Training. Outlines (skills/behavioural areas), training aids/hand-outs for various training programs
- Prepares Training Program Policy and Procedures for approval of Immediate Head.
- Spearheads and monitors other training activities like cross-training, outside seminars, visits to other hotels/resorts etc., plus student practicums.
- Sets-up maintains and updates training records of all employees, to be used as reference for future succession planning and career development activities.
- Maintains and updates training library. Sources helpful books, magazines and other learning materials for continuous skills upgrading of colleagues.
- Spearheads research related to employee communications, morale, organizational climate and disseminates these to top management and employees.
- Responsible for setting up and maintaining the organization’s communication and feedback system, including the company Newsletter and Employee Recognition System.
- Assists the department / company in various community outreach activities, as well as various employee relations/social and recreational activities.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, Human Resources, Education, or a related field.
- 3–7 years of experience in the hospitality industry, preferably in luxury hotels or resort
- Experience in Learning and development (L&D), Training facilitation, Quality assurance or service excellence in supervisory or management roles
- Excellent presentation and facilitation skills.
- Strong communication and interpersonal abilities.
Benefits
- Three Duty Meals
- Monthly Food Store Allowance
- Accommodation
- Uniform, Laundry Service
- Amanpulo Employee Discount
- Vacation Leave, Sick Leave, Public Holidays
- Health and Life Insurance
- Air Transport Allowance
Skills Required
- Bachelor's degree in Hospitality Management, Business Administration, Human Resources, Education, or related field
- 3-7 years of experience in the hospitality industry (preferably luxury hotels or resorts)
- Experience in Learning and Development, training facilitation, quality assurance, or service excellence in supervisory or management roles
- Excellent presentation and facilitation skills
- Strong communication and interpersonal abilities
What We Do
t Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures and experiences few are privy to. We live by the ‘Aman way of life’ – a mindset shared by our guests and employees which creates a lifelong sense of belonging driven by our values of: Investing in individuality – fostering an environment where each person can push boundaries, take risks and challenge norms. Nurturing pathfinder spirit – exploring experiences, opportunities and locations which transform into new exciting ventures. Acting like owners – taking the charge, leading by example and an immense sense of pride in their work. Celebrating communities – ensuring that every member of our community is looked after and nurtured in a compassionate, respectful and collaborative manner
