Job Summary
The Assistant Sales Manager, PF (Personal Financing) at RHB Bank Berhad is responsible for supporting the sales team in achieving personal financing targets, fostering client relationships, and ensuring compliance with bank policies and regulatory requirements. This role involves both direct sales support and team leadership elements.
Job Responsibilities
Assist the Sales Manager in developing and implementing sales strategies to achieve personal financing targets and objectives.
Coach, motivate, and guide a team of Personal Financing Sales Executives to optimize performance and achieve individual and team sales goals.
Monitor sales performance, analyze data, and identify areas for improvement and growth.
Support the Sales Manager in recruitment, training, and development of new sales personnel.
Actively participate in sales activities, including client acquisition, cross-selling, and upselling of personal financing products.
Maintain strong relationships with existing and potential clients, providing excellent customer service and resolving inquiries.
Ensure all sales activities and processes adhere to RHB Bank Berhad's policies, procedures, and relevant regulatory guidelines.
Prepare and present sales reports and forecasts to the Sales Manager.
Stay updated on market trends, competitor activities, and new product developments in the personal financing sector.
Collaborate with other departments to enhance customer experience and streamline operational processes.
Job Qualifications
Bachelor's degree in Business Administration, Marketing, Finance, or a related field.
Minimum of 3-5 years of experience in sales, preferably within the banking or financial services industry, with a focus on personal financing.
Proven track record of achieving sales targets and leading small teams.
Strong understanding of personal financing products, credit assessment processes, and relevant banking regulations.
Excellent communication, interpersonal, and negotiation skills.
Demonstrated leadership potential and ability to motivate and develop a sales team.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Ability to work independently and as part of a team in a fast-paced environment.
Customer-centric mindset with a commitment to delivering exceptional service.
Skills Required
- Bachelor's degree in Business Administration, Marketing, Finance, or related field
- Minimum of 3-5 years of sales experience
- Experience within banking or financial services
- Focus or experience in personal financing products
- Proven track record of achieving sales targets and leading small teams
- Strong understanding of credit assessment processes and relevant banking regulations
- Excellent communication, interpersonal, and negotiation skills
- Demonstrated leadership potential and ability to motivate and develop a sales team
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Ability to work independently and as part of a team in a fast-paced environment
- Customer-centric mindset with commitment to delivering exceptional service
What We Do
We are a multinational regional financial services provider that is committed to deliver complete solutions to our clients through differentiated segment offerings and an ecosystem that supports simple, fast and seamless customer experience, underpinned by cohesive and inspired workforce and relationship built with stakeholders Headquartered and listed in Malaysia, RHB Banking Group is the longest established local bank, formed though the mergers of several banks, the oldest of which was founded in 1913. RHB Banking Group and its subsidiaries provide a full range of services ranging from retail banking, business banking, corporate and investment banking, Islamic banking, transaction banking to treasury, insurance, asset management, private equity and stockbroking services. TOGETHER WE PROGRESS Our strong heritage is the foundation of our commitment to continue serving the community. For over a 100 years, we have been helping people and businesses grow and succeed, and will continue to do so. Our experience gives us an in-depth understanding of the needs of our customers and partners, inspiring us to constantly innovate and improve to serve them better. With their unending support, we have established ourselves with a strong footprint throughout Malaysia and we are now present in 9 other countries across the ASEAN region. We hope our legacy and pursuit for excellence continues as we tirelessly cultivate and nurture the next generation through our actions and words, preparing a brighter future ahead. We thank those who believe in us and welcome everyone to join us on our exciting journey of progress. The time has come for us to move forward in unison, to realise our greater potential together. Our new brand promise "Together We Progress” honours our past, celebrates the present and welcomes the future. We invite you to join us as we work towards a better and brighter future for all.
