Assistant Program Director

Posted Yesterday
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Crafton, PA, USA
In-Office
Entry level
Healthtech • Other • Professional Services • Social Impact
Putting our heart and soul into exceptional care.
The Role
Manages daily operations of a behavioral health and developmental services program, including staff supervision, scheduling, treatment-plan coordination, quality improvement, compliance, performance monitoring, funding representation, and employee development. The role supports hiring, training, performance management, documentation, service planning, and program expansion while ensuring individuals receive meaningful activities and appropriate care.
Summary Generated by Built In
Job Summary & Responsibilities

Are you looking for an opportunity to advance your career while working with an extraordinary team?  At Merakey, we put heart and soul into everything we do. We are seeking a Assistant Program Director to join our team at our program in Crafton, PA.


The Assistant Program Director will be responsible for:

  • Manage supervisors and/or individuals contributors and delegates tasks and activities to staff to ensure program and quality standards are met.
  • Manages daily operation of program(s); implements policies/procedures as directed.
  • May manage a caseload of their own.
  • Develops and maintains the clinical and administrative coordination of all aspects of the program, its individuals, and staff.
  • Maintains group schedules, if needed.
  • Typically monitors treatment authorizations and plans and ensures that individual treatment and support plans are developed and maintained.
  • Reviews care and treatment of individuals and review program processes to ensure individuals are supported.
  • Monitors program performance in light of key indicators and compiles data as requested.
  • Represents program(s) in ongoing status meetings with County, State, and managed care providers.
  • Represents Merakey regarding funding in absence of Program Director.
  • Assists with the development of quality improvement efforts, and reviews and evaluates program goals, activities, policies and procedures.
  • Participates in the marketing, development, and expansion of programs.
  • May serve as an activities coordinator.
  • Disseminates clear expectations to staff, ensuring they have the tools they need, monitors performance, and follows through if expectations are not met.
  • Assist with Interviews, hire, train, and support a level of staffing to meet individual/staff ratio requirements and program operations.
  • Develops and enhances employee competence and effectiveness by providing ongoing guidance, performance evaluation, mentoring, career growth, feedback and motivation to staff while adhering to program and Merakey policies and procedures.
  • Oversees terminations, willful misconduct and higher-level violations to ensure all policies and procedures are adhered to consistently, per collective bargaining unit agreement and guidelines. Holds supervisors accountable for handling bargaining unit fact finding and grievance related to violations such as attendance and performance.  In absence of Program Director, is accountable for fact finding an grievances for such violations.
  • In the absence of Program Director, documents attendance, verifies weekly timesheets, monitors available leave and schedule adherence, approved and denies leave requests, and tracks FMLS usage.
  • Ensures a meaningful and productive activity schedule for individuals to include skill training groups and treatment programs specifically targeting those areas of need identified in the service planning process.
  • Teaches, communicates and demonstrates behavior in support of Merakey Core Values.
  • Develops and models collaborative work environment in support of Merakey Core Values.
  • All other duties as assigned .
  • Strong ability to use technology and to learn new technology quickly and encourage other to do so.


Benefits

Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:

  • Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
  • Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
  • DailyPay -- access your pay when you need it!
  • On the Goga well-being platform, featuring self-care tools and resources.
  • Access Care.com for backup childcare, elder care, and household services.
  • Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
  • Tuition reimbursement and educational partnerships.
  • Employee discounts and savings programs on entertainment, travel, and lifestyle.
  • Access to Pryor Online Learning for free online personal development classes.

Learn more about our full benefits package - https://www.merakey.org/careers/benefits

About Merakey

Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse.

Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!

Preferred Qualifications

The ideal candidate will possess the following qualifications:

  • Bachelor's Degree 
  • Supervisory experience preferred 

Skills Required

  • Bachelor's degree
  • Supervisory experience

Merakey Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Merakey and has not been reviewed or approved by Merakey.

  • Healthcare Strength — Health coverage is positioned as robust, with multiple medical plan options, telemedicine, care navigation support, and certain specialty medications available at no cost through an affiliated pharmacy.
  • Leave & Time Off Breadth — Time-off policies are structured with separate vacation, sick, and personal time allocations plus paid holidays, and vacation increases with tenure.
  • Wellbeing & Lifestyle Benefits — Wellbeing and practical supports include an employee assistance program, tuition support, caregiving resources, discounts, and early wage access that can improve day-to-day financial flexibility.

Merakey Insights

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The Company
HQ: Lafayette Hill, PA
2,798 Employees
Year Founded: 1969

What We Do

Merakey is a leading developmental, behavioral health and education non-profit provider offering a breadth of integrated services to individuals and communities across the country. We leverage our size and expertise to develop innovative solutions and new models of care to meet the needs of individuals, their families, public and private healthcare funders and community partner organizations. We recognize that complex needs require a holistic approach. With our experience, expertise and compassion, we empower everyone within our communities to reach their fullest potential.

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