Assistant Operations Supervisor

Posted 4 Days Ago
Be an Early Applicant
White Sulphur Springs, WV, USA
In-Office
Mid level
Hospitality
The Role
Supervises golf bag room operations and a staff of approximately 25. Responsibilities include scheduling, delegating work, evaluating performance, assisting customers, managing golf equipment and cart-related tasks, operating range equipment, solving problems under pressure, and maintaining organized bag room operations in changing outdoor conditions.
Summary Generated by Built In

Essential Job Functions

 

Position: Bag Room Supervisor

Department: Golf

Normal Working Hours:

·          

Past Work Experience Requirements:

·         4 years in the golf business

·         Thorough knowledge of the game of golf

·         Prior demonstration of organizational skills

·         Prior supervisory experience or at least prior leadership demonstration in a golf bag room environment

Educational Requirements:

·         High School Diploma or G.E.D.  and some college

Communication Skills Requirements:

·         All of the time working with customers outside

·         Must be steady and calm under pressure while quickly solving problems

·         Must be able to speak clearly, quickly and accurately

·         Must be able to lead, motivate and delegate responsibilities to a staff of 25

·         Must be able to communicate with a variety of people, in addition to the bag handling staff.

·         Polished telephone etiquette

Technical Requirements:

·         Mechanical knowledge

·         Some golf cart maintenance knowledge is required

·         Golf equipment and repair knowledge

·         Office equipment experience

·         Computer skills

·         Typing skills – 20 words per minute

·         Ability to operate range ball machine and range ball picker

Physical Requirements:

·         Standing 8 – 10 hours per day

·         Lifting 10 – 20 pounds on a daily basis

·         Some bending and stooping

·         Must be mobile at all times

·         Ability to walk quickly up and down hills

Work Conditions:

·         Hot and cold

·         Must be able to adapt to changing conditions throughout the day

·         Must be able to work in wind and rain

·         Moving golf carts

·         Working in wet areas (cart washing bay)

·         Some noise

Required Supervision:

·         Some supervision needed

·         Most ideas and work are self-motivated

·         Independent problem solving

Other Requirements:

·         Very detail oriented

·         Highly organized

·         Must be able to read  and analyze starters sheets, and tournament pairings

·         Responsible for weekly scheduling

·         Neat and tidy

·         Must be able to evaluate performance to subordinates and articulate it verbally and in writing

·         Track record of completing assignments

·         Constant pressure and deadlines

·         Must be effective while performing several different duties simultaneously

·         Prioritize and reprioritize constantly

 

*Requirements Subject to Change



Skills Required

  • Four years of experience in the golf business
  • Thorough knowledge of the game of golf
  • Demonstrated organizational skills
  • Prior supervisory experience or leadership experience in a golf bag room environment
  • High school diploma or GED and some college
  • Ability to lead, motivate, and delegate responsibilities to approximately 25 staff members
  • Mechanical knowledge
  • Golf cart maintenance knowledge
  • Golf equipment and repair knowledge
  • Office equipment experience
  • Computer skills
  • Typing speed of at least 20 words per minute
  • Ability to operate a range ball machine and range ball picker
  • Ability to stand 8 to 10 hours per day and lift 10 to 20 pounds
  • Ability to work outdoors in hot, cold, windy, and rainy conditions
  • Ability to read and analyze starter sheets and tournament pairings
  • Ability to create weekly schedules
  • Ability to evaluate subordinate performance verbally and in writing
  • Strong attention to detail, organization, prioritization, and multitasking skills
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The Company
708 Employees
Year Founded: 1778

What We Do

The Greenbrier is a historic luxury resort in West Virginia’s Allegheny Mountains, welcoming guests since 1778. It offers guest rooms, suites, estate homes and cottages, alongside championship golf, restaurants, a spa, casino and more than 50 signature experiences. Its broad resort offerings combine upscale lodging, recreation, dining and wellness, with a service tradition it describes as a legacy of hospitality.

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