Assistant Operations Manager

Sorry, this job was removed at 03:40 p.m. (CST) on Wednesday, Jun 11, 2025
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Phoenix, AZ
In-Office
60K-81K Annually
eCommerce • Fashion • Retail • Sales
Promoting the circular economy and empowering consignors & buyers to extend the life of luxury goods
The Role
About The RoleOur Authentication Centers (warehouses) are where the magic happens! The Art & Science of Real comes to life within our facilities located in New Jersey and Arizona — combining the knowledge of hundreds of luxury experts with cutting-edge, proprietary technology. As an Assistant Operations Manager, you will play a part in driving business operations forward by overseeing the development and productivity of the Photography team. You will be responsible for the day to day operations of the photo studio, the consignor and customer experience, and If you are a people-focused leader who thrives in a fast-paced, production-driven, team environment, this could be the perfect match!

What you get to do everyday

  • Create and populate team and individual productivity trackers

  • Maintain teams master tracker

  • Complete department payroll

  • Track team’s attendance and scheduling

  • Maintain positive team culture

  • Attend all photography production meetings

  • Assist with communicating necessary disciplinary measures

  • Assist with onboarding new hires

  • Maintain and produce positive influences on team culture

  • Facilitate trainings and production meetings  on a weekly basis

  • Oversee master employee logs

  

What you bring to the role 

Minimum Requirements

  • 2+ years of experience managing a  team of diverse employees, preferably a non-exempt workforce

  • A proven track record for managing and developing a high performing team in a metrics-based environment

  • Excellent business judgment, fact-based decision-making, and problem solving skills

  • Drive to achieve results both individually and as a team

  • Exceptional attention to detail and organization skills

  • Strong written and verbal communication skills with ability to tailor communication style to suit the target audience; executive presence 

  • Adaptability and openness to change

  • A growth mindset with a solutions focus

 

Preferred Requirements 

  • 2+ years’ experience working in warehouse operations 

  • Proficiency with Google Suite

 

Compensation | Benefits | Perks

Compensation, Benefits, + Perks
  • Stock Purchase Plan
  • 401K with Company Match
  • Medical, Dental & Vision Insurance
  • Paid Parental Leave
  • 9 Paid Company Holidays
  • Flexible Time Off (With Manager Approval)
  • Find out more about our Benefits here.

The expected salary range for this role is $59,608.80-$80,912.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 37 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service. 

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

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The Company
HQ: San Francisco, CA
3,300 Employees
Year Founded: 2011

What We Do

The RealReal is the world’s largest online marketplace for authenticated luxury retail. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have 150+ in-house gemologists, horologists and brand authenticators who inspect thousands of items each day.

Why Work With Us

We are looking for smart and talented people who are creative, enjoy working in a fast-paced environment, and want to be part of a team that is reinventing the digital marketplace as you know it!

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