Assistant Nurse Manager, NICU and CCN

Posted 10 Days Ago
Be an Early Applicant
Springfield, MA, USA
In-Office
119K-162K Annually
Mid level
Healthtech • Insurance • Professional Services
The Role
Leads daily NICU and continuing care nursery operations, supporting safe care for critically ill and premature newborns. Provides clinical mentorship, staff education, scheduling oversight, quality improvement, patient and family-centered care, and interdisciplinary collaboration. The role addresses patient-care concerns, supports competency development, monitors staffing and resources, and partners with nursing leadership to implement unit goals and evidence-based practices.
Summary Generated by Built In

Assistant Nurse Manager- Neonatal ICU and Continuing Care Nursery

Assistant Nurse Manager in Springfield, MA | Baystate Health Careers

Department: NICU and CCU

Location: Springfield, MA, Massachusetts

Job Type: Full-Time

Shift: Evenings

Make an Impact with Baystate Health

Baystate Health is seeking an Assistant Nurse Manager to join our Team at Baystate Medical Center in Springfield, Massachusetts. Our department is the region’s only Level III NICU, working closely with neonatologists, neonatal nurse practitioners, residents, pediatric subspecialists, respiratory therapists, and neonatal nutritionists here to care for our littlest patients, 24 hours a day.

The Assistant Nurse Manager role in the NICU offers the opportunity to grow as a clinical and transformational leader while making a meaningful impact on the care of critically ill newborns and their families. This role combines advanced clinical experience, staff development, and collaborative leadership to support a highly specialized team dedicated to providing safe, compassionate, evidence-based care to the most vulnerable patients.The Assistant Nurse Manager Will:
  • Support daily clinical operations of the NICU, ensuring safe, efficient, and high-quality care for critically ill and premature newborns.
  • Provide clinical leadership and mentorship to nurses and interdisciplinary team members, fostering professional growth and clinical excellence.
  • Collaborate with the Nurse Manager and leadership team to implement unit goals, policies, quality initiatives, and evidence-based practices.
  • Promote patient and family-centered care by supporting families through complex neonatal hospitalizations and encouraging effective communication and partnership.
  • Monitor staffing, scheduling, and resource utilization to maintain appropriate nurse-to-patient ratios and ensure continuity of care.
  • Support quality and safety initiatives by monitoring clinical outcomes, identifying areas for improvement, and implementing strategies to reduce risks and improve patient outcomes.
  • Facilitate staff education and competency development, including orientation, ongoing education, performance feedback, and professional development opportunities.
  • Serve as a visible leader and clinical resource during daily operations, addressing patient-care concerns, resolving staff issues, and promoting a culture of teamwork, accountability, and excellence.
Schedule Details
  • Job Type: Full-Time
  • Shift: Evenings
  • Hours: 40
  • Schedule: 60% of time will be second shift 3p-11p, 40% on Days 7a-3p
Benefits That Support You

At Baystate Health, you get the best of both worlds: the resources, stability, and career opportunities of a large integrated healthcare system with the supportive culture of a community-focused organization.

Depending on eligibility, benefits may include:

  • Competitive Pay & Benefits: Medical, dental, and vision coverage, including local Health New England plans.
  • Tuition & Training: Tuition assistance, CEUs, and professional development opportunities.
  • Career Growth: Clinical advancement, leadership development, and internal career opportunities.
  • Regional Opportunities: Career options across Baystate Health hospitals, practices, and services throughout western Massachusetts.
  • Retirement: Retirement savings and employer match.
  • Paid Time Off: Generous PTO for eligible employees.
  • Additional Benefits: Stipend for 2nd Shift hours
About Baystate Health

Baystate Health is an integrated healthcare system serving patients and communities throughout western Massachusetts. Our network includes Baystate Medical Center, Baystate Children's Hospital, Baystate Noble Hospital, Baystate Franklin Medical Center, Baystate Wing Hospital, Baystate Medical Practices, and Baystate Home Health & Hospice.

Whether you provide direct patient care, clinical services, or operational support, your work at Baystate Health helps improve the health of the communities we serve.

Required Skills  
  • Successfully passed Board of Registration in Nursing Examination and is licensed in the Commonwealth of Massachusetts
  • Current American Heart Association Health Care Provider BLS certification required.
  • Education: Associates Degree in Nursing

.

Preferred Qualifications & Skills
  • Experience: Minimum 3-5 years of nursing in related setting
Start Your Career at Baystate Health

You Belong at Baystate.

Education:

Associates Degree in Nursing (Required)

Certifications:

Basic Life Support - American Heart AssociationAmerican Heart AssociationAmerican Heart Association, Certified Registered Nurse - OtherOtherOther, Registered Nurse - State of MassachusettsState of MassachusettsState of Massachusetts

Compensation

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum - Midpoint - Maximum

$118,934.00 - $136,718.00 - $161,720.00

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

Skills Required

  • Massachusetts Registered Nurse license after passing the Board of Registration in Nursing Examination
  • Current American Heart Association Health Care Provider Basic Life Support certification
  • Associate Degree in Nursing
  • Three to five years of nursing experience in a related setting

Baystate Health Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Baystate Health and has not been reviewed or approved by Baystate Health.

  • Healthcare Strength — Health coverage is described as offering three medical plan options with a significant employer premium share, HSA contributions, dental and vision, EAP, and a slate of wellness and mental‑health resources. Feedback suggests the integrated Health New England setup can provide strong value when using in‑network providers.
  • Retirement Support — Retirement offerings include 403(b)/401(k) plans with a company match that grows with tenure and access to 457 options, alongside financial coaching and related protections. These elements point to a well‑rounded financial benefits package beyond base pay.
  • Parental & Family Support — Family supports include adoption reimbursement, backup child‑care reimbursement, lactation rooms, and childcare placement assistance. These programs signal tangible, day‑to‑day help for caregivers.

Baystate Health Insights

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The Company
HQ: Springfield, MA
13,000 Employees

What We Do

Baystate Health is a not-for-profit, integrated healthcare system serving western Massachusetts through a network of hospitals, medical practices, and health insurance services.

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