Assistant Manager

Posted 19 Days Ago
Be an Early Applicant
St. Louis, MO
46K Annually
1-3 Years Experience
Financial Services
The Role
Regional Finance is hiring for the position of Assistant Manager to provide exceptional customer service, process loan applications, manage office cash, grow account volume, and minimize delinquent debt. The role requires high school diploma or equivalent, prior customer service experience, and critical competencies in customer service, communication, and multitasking. Working hours are Monday to Friday with some Saturdays, and California applicants must review the California Employee Privacy Policy.
Summary Generated by Built In

Are you ready to take your career to the next level? Regional strives to positively impact the financial lives of our customers.

For over 35 years, our Team Members have been passionate about supporting customers through their financial challenges in life. They take pleasure in finding solutions and lending a helping hand, both to our customers and our communities. As we continue to grow and become a national brand in consumer financing, we hope you’ll consider us for future career opportunities.

If you are looking to make a meaningful impact in people’s lives by bringing a personal touch to finances, join our team today!

Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button!
 
Job Intro

The core of an Assistant Manager is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for!

Why work at Regional?

  • Regional offers competitive pay! We do our best to show that we value our team members!

  • You are eligible for a monthly bonus. Who doesn’t love a nice cash reward for their hard work?

  • You will have promotion opportunities. We love to train our Assistant Managers into future Branch Managers! 

  • All full-time team members have access to our medical, dental, vision and 401(k) benefits!

  • Pays an average of $46,000, this amount can vary based on your location and cost of living adjustments!

Duties and responsibilities

  • Provide exceptional service to all customers.

  • Process credit loan applications and use product knowledge to present loan solutions to current and potential customers.

  • Maintain office cash with accuracy and proper security.

  • Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.

  • Minimize delinquent debt through calling customers and collecting on past-due accounts.

  • Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.

  • Transport money and deposits to and from bank.

  • Other duties as assigned by leadership.

Minimum Qualifications

  • High School Diploma or Equivalent.

  • Prior customer service experience in either a sales/retail environment or cash management environment. 

  • Must pass drug screen, criminal and credit background checks.

  • Valid Driver’s License and access to a dependable automobile with liability insurance coverage.

Critical Competencies

  • Demonstrated passion for customer service.

  • Excellent written and verbal communication skills.

  • Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.

  • Thrives in a pay for performance atmosphere.

  • Proven ability to multi-task.

Working conditions

This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management.

If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: https://regionalfinance.com/wp-content/uploads/2022/11/UPDATED-Employee-Privacy-Policy-11.2022.pdf

Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional’s policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.

The Company
HQ: Greer, SC
872 Employees
On-site Workplace
Year Founded: 1987

What We Do

Regional Finance is one of the leading consumer finance installment loan companies in the United States. Founded in 1987, Regional has grown into a strong, trusted company that puts our customers first, and continues to provide our customers with not only a range of loans and financial products, but also the highest quality customer service. We believe that no one else works as hard as we do to earn and keep our customers business. We are proud of our hard working employees who are the reason for our success. As an employee with Regional, you will find that you are an essential part of what creates the bigger picture. Not only do we want to the best for our customer, but we also strive to help in the advancement of our employee’s careers. Thus there are many opportunities for advancement within our company. We are currently looking for hard working, diligent individuals who truly believe in our mission, and hope to better the lives of the individuals we serve. We invite you to apply for our open positions. We continue to operate our headquarters in Greer, South Carolina and now serve more than 350,000 customers through 350+ branch offices located in 14 states.

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