Brooks Bank is a leading financial institution with corporate offices in Chickasha, OK and bank locations in the surrounding area. For more than 130 years, the bank has remained a strong and faithful community partner with expertise in a full range of banking services. We are excited for the future and our continued commitment to the bank's mission.
Job Summary
The Assistant Bank Manager plays a key role in partnering with the Bank Manager to make a proactive impact on our employees and customers.
The Assistant Bank Manager is an hourly in-person position and reports to the Bank Manager.
Essential Functions
Management & Development
- Coach employees to effectively identify opportunities with customers
- Manage employees’ work schedules, monitor overtime, and assign tasks as needed
- Train and supervise employees to ensure operational, sales & service, and professional development
- Manage bank location expenses
- Ensure employees adhere to all bank policies and procedures
- Participate in community events
- Model a culture of positive employee morale and ownership
- Resolve customer complaints and questions
Operations
- Responsible for operational excellence and soundness of bank location
- Prepare team and location for annual regulatory audits
- Partner with communication team to maximize community impact
- Guide employees in escalated or difficult workplace situations
Sales & Service
- Greet customers and facilitate a welcoming and customer-focused environment
- Process routine customer transactions as well as assist employees with more complex transactions
- Respond to customer needs to create positive solutions.
- Generate non-interest income
- Grow market share in both deposits and loans
This list includes the current primary responsibilities of this position. It is not intended to be all-inclusive and is subject to change, as needed, for the purpose of operational efficiency.
Qualifications
Position Requirements
- High School diploma or equivalent
- Teller or related experience within a bank or credit union
- Proven knowledge of banking products and services as well as standard banking procedures and regulations
- Must have a current Notary Public or be willing to become one (at the bank’s expense)
- Excellent verbal and written communication skills; able to present information professionally and clearly
- Careful attention to detail and strong organizational skills
- Strong work ethic and high integrity
Other Requirements
- Must reside in Oklahoma and pass a background and credit check
Skills Required
- High school diploma or equivalent
- Teller or related experience within a bank or credit union
- Knowledge of banking products, services, procedures, and regulations
- Current Notary Public commission or willingness to become one
- Excellent verbal and written communication skills
- Strong attention to detail and organizational skills
- Strong work ethic and high integrity
- Residence in Oklahoma
- Ability to pass a background and credit check
What We Do
The First National Bank & Trust Co. is a local community bank based in Chickasha, Oklahoma, that has been building community life and business since 1892. For over 131 years, they have remained dedicated to the success of their customers and the local community, providing reliable financial services and supporting the growth and prosperity of the region.
