Assistant Manager

Posted 3 Days Ago
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Indianapolis, IN, USA
In-Office
Entry level
Food • Hospitality
The Role
Assists the General Manager with restaurant operations, staff supervision, recruiting, training, customer service, scheduling, inventory, quality control, financial management, cost control, and compliance. Resolves guest concerns, supports team collaboration, implements company policies, and acts as General Manager when needed.
Summary Generated by Built In

Since 1997, Mike Cunningham, owner of Cunningham Restaurant Group (CRG), has created an array of unforgettable dining experiences for guests. From its humble beginnings in Brownsburg, Indiana to a growing tri-state restaurant group, CRG represents a steady beat of expansion and innovation fueled by a commitment to community impact. Our vision is reflected in forty restaurants…eighteen concepts… and sustainable, consistent growth.

Job Overview: As an Assistant Manager,  you will work closely with the General Manager and the restaurant team to ensure the smooth and efficient operation of our concepts. Your commitment to excellence, leadership skills, and attention to detail will be essential to our continued success.


Key Responsibilities:

  1. Supporting General Manager:

    • Collaborate with the General Manager in daily operations, planning, and decision-making.

    • Assist in setting and achieving financial goals, monitoring performance, and making improvements as needed.

  2. Staff Supervision and Training:

    • Oversee and support the front-of-house and back-of-house teams.

    • Assist in recruiting, training, and developing staff to maintain high service standards.

    • Monitor staff performance and provide feedback and coaching as required.

  3. Customer Service:

    • Ensure that all guests receive exceptional service and resolve any guest concerns or issues.

    • Foster a welcoming and friendly atmosphere, ensuring guests feel valued and appreciated.

    • Assist in maintaining and enhancing the restaurant's reputation for outstanding service.

  4. Operational Excellence:

    • Participate in the day-to-day operations of the restaurant, including scheduling, inventory management, and quality control.

    • Ensure compliance with health, safety, and sanitation regulations.

    • Collaborate with the General Manager to optimize menu offerings and promotions.

  5. Financial Management:

    • Assist in managing the budget, controlling costs, and maximizing revenue.

    • Monitor financial reports, analyze data, and recommend strategies for improved profitability.

    • Contribute to inventory management and cost control efforts.

  6. Team Collaboration:

    • Foster a positive and collaborative work environment, promoting teamwork and effective communication.

    • Support and implement company policies and procedures.

    • Step in as the acting General Manager in their absence.

Qualifications:

  • Previous experience in a supervisory role in a fine dining restaurant or upscale dining establishment is preferred.

  • Strong leadership, organizational, and communication skills.

  • Understanding of food and beverage operations, service standards, and industry best practices.

  • Ability to work effectively in a high-pressure, fast-paced environment.

  • Proficiency in restaurant management software and point-of-sale systems.


Benefits:

  • Medical, dental, and vision insurance

  • Flexible spending accounts available

  • 401k with company match

  • Paid time off

  • Excellent dining benefits


Salary and benefits will be competitive and commensurate with experience. If you are a dynamic, experienced leader with a passion for delivering exceptional dining experiences, we encourage you to apply. Join the CRG team and help play a vital role in our company’s success while also excelling in your career!



Skills Required

  • Previous supervisory experience in a fine dining restaurant or upscale dining establishment
  • Strong leadership skills
  • Strong organizational skills
  • Strong communication skills
  • Understanding of food and beverage operations
  • Understanding of service standards and industry best practices
  • Ability to work effectively in a high-pressure, fast-paced environment
  • Proficiency in restaurant management software and point-of-sale systems
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The Company
HQ: Indianapolis, Indiana
401 Employees
Year Founded: 1997

What We Do

Community…Ownership…Connection Local is best. And for us, local starts with you and me: neighborhoods and communities where we live, work, and play. Since 1997, Mike Cunningham, owner of Cunningham Restaurant Group (CRG), has created an array of unforgettable dining experiences for guests. From its humble beginnings in Brownsburg, Indiana to a growing tri-state restaurant group, CRG represents a steady beat of expansion and innovation fueled by a commitment to community impact. Our vision is reflected in 43 restaurants, 19 concepts, and sustainable, consistent growth. From BRU Burger Bar, a gourmet burger and craft beer hangout, to Vida, a fine dining venue with sommeliers in-house, CRG invites guests to engage in restaurant dining like never before. If you asked team members, what would they say about being a part of CRG? They would say they are proud to work for an organization that takes pride in serving dishes using local ingredients to create a thoughtful, artistic presentation. They would also say the company’s core values—connection, ownership, honesty, fairness, respect, kindness, and opportunity—are shared, and all play a vital role in the team. Most importantly, our team members would say they are supported and cared for in a way that allows colleagues to become friends and feel like family. Being part of Cunningham Restaurant Group is more than just a job—it’s an opportunity for a career full of personal and professional growth. CRG restaurants are part of the fabric of communities. Join Us.

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