This role is primarily responsible for ensuring adherence to operational and process controls, service delivery standards, fraud risk management requirements, client contractual obligations, and organizational policies and procedures within the assigned business area.
Key responsibilities include:
- Providing compliance oversight and guidance to operational teams during internal and external audits, reviews, and assessments.
- Acting as an independent review and evaluation function to ensure that compliance-related issues and concerns are appropriately identified, assessed, investigated, and resolved in a timely manner.
- Identifying potential areas of compliance vulnerability and risk, and developing, implementing, and monitoring corrective action plans to address identified gaps and mitigate future risks.
- Preparing and delivering regular compliance reports, dashboards, and management updates to keep senior leadership informed of compliance activities, key risks, emerging issues, and the progress of remediation efforts.
- Conducting compliance awareness, education, and training programs to promote a strong culture of compliance and ensure employees understand their responsibilities regarding regulatory, contractual, and organizational requirements.
- Partnering with stakeholders across business functions to enhance governance frameworks, strengthen risk management practices, and drive continuous improvement in compliance processes.
This role is primarily responsible for ensuring adherence to operational and process controls, service delivery standards, fraud risk management requirements, client contractual obligations, and organizational policies and procedures within the assigned business area.
Key responsibilities include:
- Providing compliance oversight and guidance to operational teams during internal and external audits, reviews, and assessments.
- Acting as an independent review and evaluation function to ensure that compliance-related issues and concerns are appropriately identified, assessed, investigated, and resolved in a timely manner.
- Identifying potential areas of compliance vulnerability and risk, and developing, implementing, and monitoring corrective action plans to address identified gaps and mitigate future risks.
- Preparing and delivering regular compliance reports, dashboards, and management updates to keep senior leadership informed of compliance activities, key risks, emerging issues, and the progress of remediation efforts.
- Conducting compliance awareness, education, and training programs to promote a strong culture of compliance and ensure employees understand their responsibilities regarding regulatory, contractual, and organizational requirements.
- Partnering with stakeholders across business functions to enhance governance frameworks, strengthen risk management practices, and drive continuous improvement in compliance processes.
3-6 years of experience as a Compliance Officer mainly in Banking industry (Compliance and financial services regulation)
Skills Required
- 3-6 years of experience as a Compliance Officer
- Experience in the banking industry
- Knowledge of compliance and financial services regulation
What We Do
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.
