Assistant Manager - Technology Services

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Hiring Remotely in India
Remote or Hybrid
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
At MetLife, we’re a purpose-driven company that helps our customers build a more confident future.
The Role
Description and Requirements
Job Responsibilities
  • Responsible for managing and maintaining, migrating IIS and Apache webservers in MetLife infrastructure
  • Troubleshoot and resolve issues related to windows server environment
  • Handle migrations, contact application partners, understand requirement, and build infrastructure
  • Plan application interconnections, database connectivity and website domain creation
  • Install/update required software or drivers on servers
  • Develop and maintain automation scripts to improve efficiency and reduce human errors
  • Develop and maintain AzDo pipelines using YAML
  • Troubleshoot pipeline failures and mitigate issues
  • Proficiency in scription language like PowerShell
  • Basic Linux server administration knowledge
  • Develop and maintain automation scripts to improve efficiency and reduce human errors
  • Should be able to utilize ServiceNow in Change management, Incident management, Catalog task management, Problem management
  • Learn new technologies based on demand.
  • Participate in cross-departmental efforts Leads initiatives within the community of practice
  • Good decision-making skills.
  • Take ownership for the deliverables from the entire team
  • Should be able to generate and present reports to leadership
  • Excellent inter-personal skills with the ability to coordinate cross functionally
  • Willing to work in rotational shifts
  • Good Communication skill with the ability to communicate clearly and effectively

Knowledge, Skills and Abilities
Education
  • Bachelor's degree in computer science, Information Systems, or related field

Experience
  • 10+ years of total experience and at least 7+ years of experience in maintaining, migrating IIS and Apache webservers
  • Resolve issues related to windows server environment
  • Work with application partners to understand the requirement and build infrastructure
  • Experience in installing and updating required software or drivers on servers
  • Good knowledge of Azure Pipelines using YAML. T roubleshoot and mitigate pipeline issues
  • Experience in scription language like PowerShell

  • Windows Administration
  • Windows Debugging
  • Application Debugging
  • IIS
  • .Net
  • Share Management
  • Batch job
  • Certificate Management
  • PowerShell
  • Active Directory
  • SSIS
  • SSRS
  • SMTP
  • Ansible
  • Elastic
  • Azure DevOps
  • SSAS
  • Azure Pipelines
  • Elastic
  • Experience in creating change tickets and working on tasks in Service Now
  • Experience of AI and ability to utilize AI and related tools (GitHub copilot) to solve complex problems

About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid

What the Team is Saying

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The Company
HQ: New York, NY
43,000 Employees
Year Founded: 1868

What We Do

Named among the World’s Most Admired Companies™ by Fortune and recognized in the Fortune 100 Best Companies to Work For® list in 2025, MetLife is leading the global transformation of an industry we’ve defined for more than 155 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe, MetLife fosters an inclusive culture where our people are energized and inspired to deliver for our customers and communities. Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.

Why Work With Us

At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

MetLife's current workplace policies classify roles as Office, Hybrid or Virtual based on the nature of work, encouraging new ways of working together

Typical time on-site: Flexible
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