Assistant Manager - Technology Services

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Hiring Remotely in India
Remote or Hybrid
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
At MetLife, we’re a purpose-driven company that helps our customers build a more confident future.
The Role
Description and Requirements
  • Provide technical expertise in the planning, engineering, design, implementation and support of data management and integration system infrastructures and technologies. This includes the system's operational procedures and processes.
  • Partner with the Capacity Management, Production Management, Application Development Teams and the Business to ensure customer expectations are maintained and exceeded.
  • Participate in the evaluation and recommendation of new products and technologies, maintain knowledge of emerging technologies for application to the enterprise.
  • Identify and resolve complex data management and integration system issues (Tier 1 support) utilizing product knowledge and structured troubleshooting tools and techniques.
  • Support Disaster Recovery implementation and testing as required
  • Experience in design and developing Automation/Scripting (shell, Perl, PowerShell, Python, Java...)
  • Begin tackling organizational impediments
  • Willing to work in rotational shifts
  • Good Communication skill with the ability to communicate clearly and effectively

Knowledge, Skills and Abilities
Education
  • Bachelor's degree in computer science, Information Systems, or related field.

Experience
  • 3+ years of total experience and at least 2+ years of experience in Informatica applications implementation and support of data management and integration system infrastructures and technologies. This includes the system's operational procedures and processes.
  • Participate in the evaluation and recommendation of new products and technologies, maintain knowledge of emerging technologies for application to the enterprise.
  • Informatica PowerCenter
  • Operating System Knowledge (Linux/Windows/AIX)
  • Azure Dev Ops Pipeline Knowledge
  • Enterprise Scheduling Knowledge (Maestro)
  • Troubleshooting
  • Communications
  • CP4D Datastage
  • Mainframe z/OS Knowledge
  • Experience in creating and working on Service Now tasks/tickets

Other Requirements (licenses, certifications, specialized training - if required)
Working Relationships
Internal Contacts
(and purpose of relationship):
  • MetLife internal partners

External Contacts
(and purpose of relationship) - If Applicable
  • MetLife external partners

About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid

What the Team is Saying

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The Company
HQ: New York, NY
43,000 Employees
Year Founded: 1868

What We Do

Named among the World’s Most Admired Companies™ by Fortune and recognized in the Fortune 100 Best Companies to Work For® list in 2025, MetLife is leading the global transformation of an industry we’ve defined for more than 155 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe, MetLife fosters an inclusive culture where our people are energized and inspired to deliver for our customers and communities. Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.

Why Work With Us

At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.

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MetLife Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

MetLife's current workplace policies classify roles as Office, Hybrid or Virtual based on the nature of work, encouraging new ways of working together

Typical time on-site: Flexible
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