About FWD Group
FWD Group is a pan-Asian life and health insurance business that serves approximately 30 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance.
For more information, please visit www.fwd.com
For more information about FWD Hong Kong, please visit www.fwd.com.hk/.
The Job
- Lead a team in executing, and hands-on management of the daily operation work.
- Ensure all tasks are done within the turnaround time and following the administration procedures.
- Handle daily setup, execute, and analyze campaigns across multiple channels review, formulate and implement procedures to achieve the highest standard of efficiency and effectiveness.
- Verify user requests and data setting in system.
- Prepare periodical reports and analysis for management review.
- Handle and follow up inquiries from internal customer, provide support to other teams, and develop reports to provide insights.
- Participate in projects and system enhancements for operational efficiency, preform test plan, UAT checking and progress update.
- Assist in ad hoc projects as required.
The Person
- Degree holder in accounting or other related discipline.
- Minimum 5 years' working experience in life insurance or accounting industry.
- Good command of spoken and written English and Chinese, proficiency in Mandarin is an advantage.
- Well-organized, self-motivated and detail minded.
- Able to work under pressure and meet deadline.
- Positive attitude, patient with people and willing to learn - Self-starter and a good team player.
- Proficient of using MS Office tools, including Word, Excel and Power point.
- Curious and interested in technology and new products.
We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate.
Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process.
What We Do
FWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD’s customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience





